Senior Business System Analyst at ICterra Information and Communication Technologies (Ziraat Technology) (2024-08 – Present)
- Collaborate closely with cross-functional banking teams to gather, analyze, and prioritize requirements, ensuring alignment with overall banking processes and regulatory standards.
- Communicate effectively with stakeholders to translate business needs into clear technical requirements; assign and coordinate tasks across developers, team leads, and QA testers while leading Sprint Planning, Daily Stand-ups, and Retrospective ceremonies.
- Leverage strong domain expertise in Digital Internet and Mobile Banking to support the design and enhancement of customer-facing digital channels, ensuring usability, security, and alignment with modern digital banking trends.
- Provide continuous reporting and strategic insights to the management regarding project status, technical challenges, and resource allocation; collaborate on efficient task delegation and fostered motivation and productivity within the team.
- Oversaw end-to-end project management activities, monitoring progress, mitigating risks, and ensuring timely delivery of milestones; successfully led and completed the Ziraat Dinamik Bank project within scope, timeline, and quality expectations.
Senior Business System Analyst at Bitexen (2022-04 – 2024-07)
- Effectively communicate with stakeholders to gather requirements, identify/analyze/prioritize the requirement and assign the requirement to developer/leads/testers by planning Sprint, daily stand-up and retrospective meetings.
- Keep up-to-date with developments in blockchain technology and Finance markets, analyze business requirements and identify/recommend opportunities for improving processes.
- Continuously reporting to CTO to identify/solve business and technical problems, discuss/share ways to efficiently delegate tasks, lead and motivate team members.
- Manage projects, ensure time delivery and meet project objectives by monitoring and tracking project progress and making adjustments as needed.
Senior Business System Analyst at NTT Data (2021-06 – 2022-04)
- Define application problems by conferring with all stakeholders, evaluating procedures and processes.
- Research emerging technologies, discuss/prepare analysis of costs and benefits of information systems with business/technical parties.
- Continuously in coordination with Project Managers to prioritize requirements of developments and improvements on NTT Data and Mapfre projects.
- Take part as a Project Manager to evaluate processes/scopes/efforts, manage test/control, document and report of all IT developments/improvements.
System Analyst at Digiturk (2019-01 – 2021-06)
- Define application problems by conferring with clients; evaluating procedures and processes.
- Research emerging technologies and prepare analysis of costs and benefits of information systems and computing infrastructure upgrades for management.
- Continuously in coordination with Project Managers to prioritize requirements of developments and improvements on Digiturk projects.
- Take part as Project Manager in Invoice Management, Customer Welcome Screen, CC Reward Reporting, Chatbot and Mobile Customer Engagement Platform projects.
Senior Technical Business Analyst at İşmer İş Merkezleri Yönetim ve İşletim A.Ş. (2017-03 – 2019-01)
- Direct and ensure a common vocabulary and understanding business entities and relationships between entities.
- Continuously in coordination with Project Manager to prioritize requirements of developments and improvements on Maximo Asset Management, Logo Tiger and Bordro Plus.
- Take part actively in changes/improvements of IT architecture, database and interface and support developers.
- Process analysis, test/control, documentation and reporting of all IT developments/improvements used for Facility Management and Operation, HR, Payroll Regulation, Project Management and Consultancy, Maintenance and Field Services.
Senior Technical Business Analyst at Tek Metal (2017-01 – 2017-03)
- Automated production cost calculation, inventory tracking, and sales invoice tracking.
- Technologies Used: Ubuntu 14.04, PHP 7.0, Codeigniter 3.0, MySQL.
Senior Technical Business Analyst at Durunet Information Technologies (2015-07 – 2016-07)
- Provided thought leadership for enterprise data models, data dictionaries, and master data management.
- Mapped out task structures for internal and external projects including adreseyemek.com, bidtrace.com, and Google AdX.
Senior Business/Technical Analyst at Sistek Software and Consulting Inc (2014-01 – 2015-07)
- Handled process analysis, testing, and BRD documentation for Vendor Automation Systems used by automotive clients like Tofas and Citroen.
Application Coordinator / Senior Business Analyst & Business Analyst at Hitit Computer Services (2010-08 – 2013-08)
- Managed requirements, functional designs, and testing for Web-based Airline DCS (Departure Control System) and PAX (Passenger Reservation System) for clients like Pegasus and SunExpress.
