Elif Uğur

Import & Export and Foreign Trade professional with hands-on experience in international trade operations, import/export documentation, logistics coordination, customs processes, shipment coordination, supplier and customer communication, and international business development. Experienced in coordinating orders, commercial documents, logistics partners, customs-related processes, purchasing support and cross-functional operations.

Strong

English communication skills with international work experience in multicultural environments. Available for relocation to Saudi Arabia and international opportunities.

EXPORT & IMPORT SPECIALIST at BBX Natural Baby & Fashion Company (2024-07 – Present)

• Coordinate day-to-day export and import activities across foreign trade operations and international markets.
• Manage import/export documentation and coordinate commercial, logistics, customs and shipment processes.
• Coordinate international orders with customers, suppliers, logistics partners and internal teams from order placement through delivery.
• Support purchasing, supply and production planning by following international orders, supplier requirements and delivery timelines.
• Prepare and follow up export invoices and related commercial documentation and ensure documentation is aligned with shipment requirements.
• Coordinate with freight forwarders, customs-related service providers and transport partners to support smooth shipment execution.
• Conduct international market research, identify business opportunities and develop customer and supplier relationships.
• Manage B2B customer communication, quotation follow-up, order tracking and after-sales coordination across international markets.
• Support trade fairs and international customer development activities while maintaining a strong focus on operational follow-through.

SALES SUPPORT SPECIALIST at ÜÇGE Shelving & Warehouse Systems (2023-07 – 2024-07)

• Managed communication with B2B customers, distributors and business partners and supported the full sales process.
• Prepared quotations, followed up customer requirements and coordinated order-related activities with internal teams.
• Used ERP systems for sales operations, customer management, order tracking and commercial follow-up.
• Supported cross-functional coordination between customers, sales teams and operational departments.

FOREIGN TRADE REPRESENTATIVE at Has Elevator (2023-02 – 2023-07)

• Conducted international market research and identified potential customers and distributors.
• Supported international sales activities, customer negotiations and commercial follow-up.
• Coordinated logistics processes related to customer orders and supported export documentation.
• Participated in trade fairs and supported international customer acquisition and relationship management.
• Worked with technical product information and AutoCAD drawings in support of international commercial activities.

ENGLISH TEACHER / GUEST RELATIONS OFFICER at International Work Experience – Sri Lanka (2022 – 2022)

• Worked in an international, multicultural environment with customers and colleagues from different countries.
• Developed strong English communication, customer service and relationship-building skills.
• Communicated effectively with Turkish, European, Arab and Russian customers.

EXPORT OPERATIONS SPECIALIST at Elart Home Textile (2021 – 2022)

• Supported export operations and international market research.
• Prepared and followed up export invoices and related documentation.
• Coordinated customer communication and supported export order processes.

ACCOUNTING ASSISTANT at Helvacı Ali Gıda A.Ş. (2020-12 – 2021-03)

• Supported accounting processes, documentation and administrative follow-up.
• Maintained accurate records and supported day-to-day financial and operational documentation.

Postgraduate Studies in Tax Law

Bachelor’s Degree in Finance