İbrahim Mert Duman
Cabin Crew
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Hakkında
Motivated and customer-focused individual with a strong communication and teamwork mindset. Through my education in aviation and hands-on internship experience at Istanbul Airport, I have developed excellent customer service, problem-solving, and organizational skills. I enjoy working in fast-paced environments, adapt quickly to new responsibilities, and remain calm under pressure.
I am eager to contribute to a professional team while continuously improving my skills and delivering high-quality service.
Deneyim
TGS Ground Services – Passenger Services Intern
April 2026 – July 2026 (30-Day Internship)
Assisted passengers with check-in, self-service kiosks, and self bag drop systems.
Guided passengers to the correct counters and boarding procedures.
Provided customer support and answered travel-related inquiries.
Assisted in baggage procedures and special passenger services.
Gained experience in fast-paced airport operations while improving communication, teamwork, and problem-solving skills.
Eğitim
Beykent Üniversitesi
Sivil Havacılık Ulaştırma işletmeciliği(3.53/4.00)
ve
Beykent Üniversitesi
Sivil Havacılık Kabin Hizmetleri(3.51/4.00)
