Peri Arslan

Enthusiastic and customer-focused professional with experience across retail, reception and customer service environments. Passionate about creating positive customer experiences while maintaining professionalism, safety and efficiency in fast-paced settings. Recognised for remaining calm under pressure, building rapport with people from diverse backgrounds and working collaboratively within a team.

Bilingual in English and Turkish, with excellent communication skills and a genuine passion for delivering exceptional service. Seeking to begin a career as Cabin Crew , where I can contribute to creating safe, memorable and enjoyable journeys for every guest and to take on my childhood dreams which is making the sky my home.

Receptionist at Eview Group (2025-09 – 2026-06)

• Welcomed clients and visitors with a professional and friendly approach.
• Managed incoming phone calls, emails and customer enquiries.
• Scheduled appointments and maintained accurate office records.
• Assisted sales agents with administrative support and documentation.
• Resolved customer enquiries efficiently while maintaining confidentiality.
• Managed multiple tasks simultaneously in a fast-paced office environment.
• Maintained a high standard of professionalism and customer care.

Team Member at Adidas (2026-01 – 2026-06)

• Delivered exceptional customer service in a busy retail environment.
• Assisted customers in selecting products based on their individual needs.
• Operated POS systems and processed cash and EFTPOS transactions accurately.
• Maintained visual merchandising and store presentation standards.
• Worked collaboratively to achieve daily sales and customer service goals.
• Assisted with stock replenishment and inventory management.
• Handled customer concerns professionally and resolved issues positively.

Team Member at Woolworths (2023-01 – 2024-12)

• Delivered friendly and efficient customer service.
• Processed transactions accurately using cash registers.
• Assisted customers with enquiries and problem resolution.
• Replenished stock and maintained clean, safe store presentation.
• Worked efficiently during busy trading periods while maintaining attention to detail.
• Followed workplace health and safety procedures.
• Collaborated with team members to achieve daily operational goals.

Diploma in Business Management – Victoria University

Certificate of Year 12 Education