Project Management & Business Operations Specialist at Murat Ticaret Kablo (Volex PLC TR) (2024-11 – Present)
- Consolidated operational, quality and productivity KPI reporting across 8+ manufacturing locations, providing management with centralized performance visibility.
- Supported executive management reviews through reporting and analysis of a €400M+ RFQ pipeline covering 2,000+ business opportunities.
- Processed and analyzed 475+ quality cost records while supporting the implementation of a centralized CoPQ reporting structure.
- Developed standardized management dashboards covering RFQ performance, quality, productivity, overtime and operational KPIs.
- Coordinated cross-functional action tracking involving Quality, Production, Engineering and Sales teams.
- Supported factory transfer and restructuring projects through reporting, progress monitoring and stakeholder coordination.
- Facilitated weekly sample review meetings across multiple manufacturing locations and tracked closure of open actions.
- Conducted operational performance analyses to identify bottlenecks, efficiency losses and improvement opportunities.
- Supported executive-level management reviews through KPI presentations and business performance reporting.
- Participated in 4iM audits, customer complaint investigations and corrective action follow-up activities.
Export Sales Manager at Alfa Elektronik Sensör (2024-06 – 2024-08)
- Managed export sales activities across Europe and the Middle East.
- Prepared technical quotations, RFQ responses and commercial proposals.
- Developed distributor relationships and supported market expansion initiatives.
- Coordinated export operations and customer communication processes.
- Conducted customer acquisition and business development activities.
Sales Operations & Business Development Chief at Kale Musluk (2024-01 – 2024-06)
- Acquired 3 new European customers within 5 months, expanding export activities into Switzerland, North Macedonia and Slovenia.
- Managed domestic and international customer portfolios within the HVAC sector.
- Coordinated quotation, order management and shipment processes.
- Supported business development through customer visits, trade fairs and market research activities.
- Prepared management reports and sales performance analyses.
- Improved coordination between Sales, Production and Logistics departments.
Sales & Marketing Specialist at Telform Kelepçe ve Vay (2022-08 – 2024-01)
- Conducted technical feasibility and cost analyses for customer projects.
- Coordinated customer orders from quotation through production and delivery.
- Managed ERP-based order processes and master data updates.
- Prepared monthly and annual business performance reports.
- Coordinated sample submissions, logistics and export documentation activities.
Sales Engineer at Enelsan Elektronik (2019-12 – 2022-07)
- Managed customer portfolio in industrial sensor and measurement technologies.
- Coordinated customer requirements with Production and R&D teams.
- Prepared technical quotations and commercial proposals.
- Conducted customer acquisition and business development activities.
- Monitored customer satisfaction and market feedback.
Process Engineer at Vervo Makine Otomasyon (2018-06 – 2019-10)
- Managed end-to-end production planning and order fulfillment processes.
- Coordinated procurement, inventory and warehouse operations.
- Supervised assembly activities and production workflows.
- Monitored stock levels and supported material planning activities.
- Reported operational performance from order receipt through final delivery.
Quality System Engineer at Karataş Traktör (2016-10 – 2018-06)
- Established and documented the company's Quality Management System supporting ISO 9001 requirements.
- Defined departmental workflows, procedures and KPI structures.
- Coordinated internal audits and external audit preparation activities.
- Managed ERP product master data and stock card creation processes.
- Conducted supplier evaluations and process performance analyses.
