Ilayda Ceyhanli

I have experience in corporate travel, customer relations and travel operations. In my current role, I handle flight, hotel and transfer arrangements, respond to client requests and coordinate with suppliers. I also communicate with international clients and business partners in English. I enjoy working in a fast-paced environment and would like to continue developing my career in the travel industry.

HOTEL GUIDE at ETS TUR (2024-06 – 2024-06)

• I provided support to guests throughout their entire stay, from check-in to check-out, ensuring a smooth and positive accommodation experience.

INTERNATIONAL OPERATIONS & CLIENT RELATIONS (2024-07 – 2025-05)

• Coordinated domestic and international travel operations, including accommodation, flights, and transfers.
• Managed communication with international clients, business partners, and suppliers.
• Followed up on client requests and resolved operational issues, ensuring customer satisfaction.
• e meetings to strengthen partnerships and contribute to the development of commercial agreements.

CORPORATE TRAVEL CONSULTANT (2026-01 – Present)

• Planned and coordinated end-to-end travel arrangements, including flights, accommodation, airport transfers, and car rental services.
• Coordinated end-to-end travel arrangements while maintaining timely and effective communication with clients, ensuring corporate travel was executed accurately, efficiently, and without disruption.

BA in TOURISM GUIDANCE – SAKARYA UNIVERSITY OF APPLIED SCIENCES (2021-09 – 2025-07)

ERASMUS – POLYTECHNIC INSTITUTE OF BRAGANÇA (2022-09 – 2023-02)

BA in MANAGEMENT INFORMATION SYSTEMS (MIS) – ISTANBUL UNIVERSITY (2026-09)