Aytac Evran

10+ years of experience across the public and private sectors. Specialized in requirement analysis, business process modeling, stakeholder management, and user acceptance testing (UAT) within digital transformation, CRM, intranet, and donation platform projects. Active track record in end-to-end product development with Agile/Scrum teams, with strong expertise in translating business needs into technical solutions.

Consultant at Kızılay Teknoloji (2025-08 – 2025-12)

Turkish Red Crescent Donation Platforms (Website & Mobile Application)

• Analyzed and prioritized business requirements gathered from various business units.
• Documented functional requirements and prepared comprehensive analysis deliverables (business rules, requirements specifications, use cases, As-Is / To-Be process models).
• Modeled business processes and integration workflows for systems connected with the website and mobile app (Admin Panel, Payment Gateway, SAP, Firebase, SMS/E-mail Gateway, Google Analytics).
• Created wireframes and mockup designs for web and mobile (iOS/Android) applications.
• Facilitated requirement gathering and strategic decision-making meetings with business stakeholders.
• Planned and executed User Acceptance Testing (UAT) phases.
• Investigated operational and functional issues in the production environment and managed resolution workflows.
• Planned deployments and release schedules for change requests (CRs).

Business Analyst at GİB Teknoloji (2021-10 – 2025-08)

GİB INTRANET Project

• Conducted business rules and requirements analysis for tax- and regulation-focused public finance systems.
• Defined functional and non-functional requirements (performance, security, authorization, logging, data integrity).
• Analyzed financial data flows, control mechanisms, and risk parameters; adapted legislative regulatory changes into system requirements.
• Modeled business requirements for risk analysis and fraud detection mechanisms.
• Led requirement gathering sessions with business stakeholders and produced use cases, business rule documentation, process flowcharts, and functional specifications.
• Actively participated in Agile/Scrum ceremonies, including sprint planning and daily stand-ups.
• Designed user experience (UX)-focused interface mockups using Balsamiq.
• Tested REST/SOAP web service integrations to verify alignment with business requirements.

Business Analyst / Test Specialist at Etiya (2012-03 – 2021-10)

Telaura CRM Suite Project (CRM & Order Management Systems)

• Analyzed end-to-end PSTN (landline) service workflows initiated via Siebel CRM (new line installation, number allocation, number porting, line termination, etc.).
• Defined middleware integration layer processes to transmit service orders seamlessly to backend technical platforms.
• Established business rules for service activation and provision management (Order → Infrastructure Check → Number Assignment → Activation).
• Analyzed end-to-end data flows between CRM, technical infrastructure, and billing platforms.
• Bridged technical development teams and business units to clarify functional requirements.
• Participated in UAT, integration, and regression testing cycles, testing middleware services using Postman and SOAP UI tools.
• Supported data migration activities between Siebel CRM and Telaura during system rollout.
• Developed SQL scripts to monitor hourly and daily middleware service performance post-rollout and integrated them into automated alerting systems.
• Analyzed production incidents related to service activation and integration failures, participating in pre-release evaluation and go-live operations.

Bachelor in Computer Engineering – Cyprus International University (2003 – 2008)