Ilker Sayar

Dynamic professional with over 15 years of experience in the logistics and supply chain industry, holding a Master’s degree in Maritime Transport and Logistics from Dokuz Eylül University. During my 11+ year tenure at TCEEGE, I led strategic projects focused on efficiency, volume expansion, and customer loyalty within Sales Operations, CFS, and Warehouse management. I am dedicated to adding value to the logistics ecosystem by combining deep technical field knowledge with strategic sales and operational management expertise.

Commercial Department - Sales Operations Executive; Operations Department - CFS & Warehouse Chief at TCEEGE Container Terminal (2014-08 – 2025-12)

• Strategic Operations Management: Managed the end-to-end planning, control, and dispatch of CFS and warehouse operations, ensuring process efficiency.
• Business Development and Capacity Expansion: Designed development projects to expand warehouse and CFS transaction volumes and implemented strategies to increase operational volume.
• Customer and Sales Operations: Communicated directly with customers in critical operational processes, produced professional solutions for their demands, and maximized customer satisfaction.
• Strategic Customer and Process Tracking: Developed strategies to increase customer loyalty by following end-customer processes and provided coordination for portfolios requiring special services.
• Subcontractor Management & Auditing: Managed the direction, operational control, and auditing processes of supplier companies.
• Project Cargo: Prepared technical price quotations for project cargoes; led the planning and field management processes of these operations.
• Reporting: Prepared and presented detailed CFS and warehouse reports to management to measure operational performance.

Operations Manager / Coordinator at Limser Port Services (2009-12 – 2014-08)

• Integrated Operation Management: Undertook the control and management of all Limser operations (Container vessel, CFS, off-dock terminal) occurring at the port and warehouse.
• Strategic Quotation and Planning: Carried out the processes of preparing price quotations for customers, specifically performed technical planning and pricing studies for OOG (Out of Gauge) lashing operations.
• Customer Relations and Solution Partner: Ensured rapid resolution of customer problems and contributed to business continuity by strengthening customer relations.
• Procurement and Resource Management: Ensured the tracking and management of necessary procurement processes in line with operational needs.
• Performance Reporting: Audited operational efficiency by checking department reports prepared on daily, weekly, and monthly bases.

Sales & Marketing Representative at DSV Road Solutions (2008-01 – 2008-08)

• Market Development: Acquired new customers to the portfolio by conducting active field visits to increase company awareness.
• Customer Relationship Management: Produced fast solutions to operational problems by strengthening commercial relations with existing customers and suppliers.
• Quotation and Process Management: Managed sales processes by preparing competitive price quotations in line with customer needs.

Sales & Marketing Representative at Act-Agis Logistics (2007-08 – 2007-10)

• Customer Acquisition and Analysis: Played an active role in new customer acquisition processes and prepared customized operational procedures for customers added to the portfolio.
• Relationship Management: Managed existing customer relationships with a focus on sustainability and coordinated price quotation processes.

Sales & Marketing Representative (Long-term Internship) at Balnak Logistics (2006-02 – 2007-05)

• Field Support: Provided operational support to sales teams during customer visits and new customer acquisition processes.
• Promotion and Pricing: Took an active role in the promotion activities of company services and the preparation of price quotations.

Master’s Degree in Maritime Transport and Logistics – Dokuz Eylül University (2012)

Bachelor’s Degree in Maritime Faculty – Dokuz Eylül University (2007)

Bachelor’s Degree in Public Administration – Anadolu University (2008)

High School – Yunus Emre Anatolian High School (2002)