Merve Koç

Marmara University Business Administration graduate with hands-on experience in leasing operations, credit assessment, risk analysis, financial operations, and process management. Experienced in evaluating customer credit applications, inspecting documentation, assessing financing eligibility, and supporting sales workflows, alongside managing high-level executive administration. I bring strong analytical precision, data-driven decision-making, and a high sense of accountability to ensure flawless and compliant operational execution.

Leasing Sales Support & Executive Assistant at Yapı Kredi Leasing (2026-09 – 2026-10)

Executed end-to-end leasing sales and operational workflows for high-volume portfolios (Tofaş, Tesla) via the Angel system. Reviewed credit applications, verified required documentation, and updated records in the database to ensure full compliance. Issued official Proforma invoices and proposal details to authorized dealers based on approved financing terms.

Escalated non-compliant applications to Credit Risk Allocation (Tahsis) team and processed cancellations for ineligible requests. Consolidated sales volume metrics into weekly reports and provided executive administrative support to the Deputy General Manager.

Allocation Specialist Associate at Otosor (2025-03 – 2026-04)

Managed end-to-end vehicle valuation and credit assessment for ~200 vehicles using the Smart program. Conducted customer credit risk assessments using Findeks scores to drive accurate allocation decisions. Contributed to structured offer frameworks and supported executive decision-making to strengthen risk governance. Promoted from Intern to Specialist Associate based on operational performance and contributions.

Banking Operations Intern at VakıfBank (2024-07 – 2024-10)

Gained exposure to Retail and Commercial banking operations while supporting daily operational workflows. Assisted in document preparation, filing, and archiving in full alignment with internal control procedures.

Accounts Receivable Assistant at İstanbul Bilgi Üniversitesi (2023-08 – 2024-02)

Managed financial registrations and invoicing processes for 400–500 students during high-volume enrollment periods. Collaborated within a 15-member team to ensure seamless operations and minimize student waiting times. Reconciled daily financial logs and maintained high precision in student accounts receivable.

Bachelor in Business Administration – Marmara Üniversitesi (2021 – 2026)