İzzet Özbek

Commercially driven international sales and business development professional with hands-on experience in direct sales, client acquisition, prospecting, lead generation, international charter sales, e-commerce, retail operations and customer relationships. Experienced across B2B and B2C environments with sales follow-up, lead qualification, consultative selling, negotiation, objection handling, closing, account management, customer retention and cross-cultural communication.

Advanced

English, marketplace experience on Trendyol, Hepsiburada and Amazon, team leadership experience, and practical knowledge of international trade and logistics. Open to remote roles in Business Development, International / Export Sales, Account Management, Customer Success, Inside Sales and E-commerce Growth.

INTERNATIONAL CHARTER SALES & CLIENT RELATIONS at N/A

Project-based role managing international charter sales enquiries and client communication.

• Managed international charter sales enquiries and client communication, presenting options, qualifying needs, supporting negotiation and following opportunities from initial interest through booking discussions.
• Built client relationships across Spain and Italy, adapting consultative sales communication to customer needs, budgets and expectations.
• Developed international sales, account management, customer experience and cross-cultural relationship-building skills in high-value hospitality environments.

INDEPENDENT E-COMMERCE SELLER at Trendyol, Hepsiburada & Amazon

• Managed e-commerce marketplace operations across Trendyol, Hepsiburada and Amazon, including product listings, pricing, customer communication, order follow-up and store performance.
• Developed practical experience in digital customer acquisition, competitive pricing, conversion-focused merchandising, customer experience and retention.

FIELD SALES & TRADE FAIR TEAM LEAD at ABC Company

Project-based role in door-to-door prospecting and sales team leadership.

• Conducted door-to-door prospecting and direct sales in a target-driven environment, approaching leads, presenting offers, handling objections, negotiating and closing sales.
• Led a trade-fair sales team, coordinated staff activity, supported lead generation and customer engagement, and maintained execution standards on the exhibition floor.

STORE OPERATIONS LEAD at Kozzy AVM (2020-01 – 2022-12)

• Managed a customer-facing retail operation and supervised a five-person team, balancing sales, customer service, daily operations, staff coordination and commercial performance.
• Resolved customer issues, maintained strong customer relationships and supported retention and service quality in a high-footfall retail environment.

IMPORT–EXPORT SPECIALIST at N/A

Approximately 1 year of experience.

• Coordinated international trade and container movements with external partners including MSC and Maersk, building practical knowledge of export/import, logistics, delivery timing and cross-border operations.
• Applied logistics knowledge to customer-facing commercial discussions around delivery expectations, carriers, timing and international coordination.

CHARTER YACHT & INTERNATIONAL CREW at N/A (2025-01 – 2026-12)

International guest-facing charter experience aboard 40–42 m yachts.

• Worked in international guest-facing charter environments aboard 40–42 m yachts, strengthening customer service, adaptability, problem solving and professional communication under pressure.
• Collaborated with multicultural teams and international guests, reinforcing relationship management, teamwork and service standards.

B.A. in International Relations (English) – Özyeğin University