Kader Armağan

Management and Organization Master's student with over three years of experience in digital operations, customer relations, human resources, and remote business coordination. Experienced in managing operational workflows, customer support processes, internal communication, and e-commerce activities. Strong organizational, problem-solving, and communication skills.

Customer Relations & Live Support Operations Specialist (Remote) - Healmeup - Türkiye

(2023-09 - 2026-08)

• Managing and resolving customer inquiries while efficiently coordinating internal communications.
• Providing technical and procedural support to continuously enhance user satisfaction and overall experience

Operations Manager (Remote) - Woohoobox - Türkiye, Azerbaijan

(2023-02 - 2023-12)

• Oversaw e-commerce accounting operations and managed client relations.
• Optimized operational workflows to boost sales performance and elevate the customer experience.

Operations Coordinator - Eduzone Foreign Language Course - Manisa, Akhisar

(2022-09 - 2023-02)

• Organized educational processes and streamlined student registration management.
• Strengthened the communication channel and collaboration between the academic faculty and students.

Social Media & Office Administrator (Remote) - Ankara Rota Seyahat Turizm - Türkiye

(2022-01 - 2023-01)

• Handled social media content planning and managed customer relations.
• Organized daily office operations to significantly improve workflow and process efficiency.

Volunteer Human Resources Specialist (Remote) - Kampüstesin - Türkiye

(2022-03 - 2022-06)

Led volunteer recruitment processes and actively contributed to candidate interviewing and screening phases.

Volunteer Human Resources Intern (Remote) - Sport Center Academy - Türkiye

(2021-10 - 2021-11)

Assisted in foundational Human Resources processes and daily administrative support.

Office Assistant - Özdemirbey Nakliyat - Manisa, Türkiye

(2019-07 - 2019-08)

Supported daily office tasks, data entry, and documentation management.

M.S. - Management and Organization - Bilecik Seyh Edebali University (2024-09)

B.A. - Political Science and Public Administration - Bilecik Seyh Edebali University (2016-09 - 2021-06)