Laura Tomassetti

Detail-oriented administrative and billing professional with over three years of comprehensive experience in medical billing, insurance processing, and supporting executive teams and office operations. Proven ability to manage financial processes, streamline operations, and maintain strict confidentiality. Strong organizational and communication skills, with a background in leadership through nonprofit sports management, focusing on team development, fundraising, program growth, and facilitating a smooth workflow in growing organizations.

Billing Manager at Center For Therapeutic Services (2020-05 – Present)

Processed insurance claims, EOBs, and patient payments with a high level of accuracy. Managed aging reports and followed up on outstanding balances. Handled prior authorizations and conducted insurance verification. Reconciled accounts and applied credits to patient balances. Communicated with patients and insurance companies to resolve billing issues. Ensured compliance with billing regulations and documentation standards. Worked on collections.

• Processed insurance claims, EOBs, and patient payments with a high level of accuracy.
• Managed aging reports and followed up on outstanding balances.
• Handled prior authorizations and conducted insurance verification.
• Reconciled accounts and applied credits to patient balances.
• Communicated with patients and insurance companies to resolve billing issues.
• Ensured compliance with billing regulations and documentation standards.
• Worked on collections.

Executive Office Administrator at Konrad Construction (2018-03 – 2020-06)

Managed all workers' compensation claims, ordered equipment for job sites, and completed monthly billing. Provided administrative support to a team of 20+ employees, including calendar management, expense reporting, and meeting coordination. Assisted in onboarding new employees, facilitating orientation sessions, and ensuring compliance with company policies.

• Managed all workers' compensation claims, ordered equipment for job sites, and completed monthly billing.
• Provided administrative support to a team of 20+ employees, including calendar management, expense reporting, and meeting coordination.
• Assisted in onboarding new employees, facilitating orientation sessions, and ensuring compliance with company policies.

Billing Office Manager at Heartcare Cardiovascular (2009-02 – 2018-03)

Managed the office, handled posting EOBs, managed the AR, ordered supplies, and completed all medical billing and reimbursements. Supported senior executives with administrative tasks, including scheduling meetings, managing correspondence, and preparing reports. Assisted in the planning and execution of corporate events and client meetings, ensuring a high level of professionalism and attention to detail. In charge of hiring.

• Managed the office, handled posting EOBs, managed the AR, ordered supplies, and completed all medical billing and reimbursements.
• Supported senior executives with administrative tasks, including scheduling meetings, managing correspondence, and preparing reports.
• Assisted in the planning and execution of corporate events and client meetings, ensuring a high level of professionalism and attention to detail.
• In charge of hiring.

Associates Degree in Respiratory Care Therapy – Independence University (2011-09 – 2013-05)

Certificate/Diploma in Medical Billing – College of Lake County (2009-08 – 2010-05)