Melih Alikan
Customer support and operations professional
Bu kişiyi işe al
Bu adaya doğrudan iş teklifi gönderin
Hakkında
Customer support and operations professional with 3 years of experience handling daily business workflows, international supplier communication, and customer relations. Fast learner with a strong technical mindset from an aircraft technology background and C1-level English proficiency.
Deneyim
Customer Service & Retail Associate at Migros Ticaret A.S. (2022-07 – 2022-09)
- Served customers in a high-volume retail environment, managing fast cash transactions and checkout operations.
- Assisted customers with on-site complaints, returns, and billing issues directly.
Customer Operations & Business Support at Metin Alikan Trading LTD. (2022-09 – 2026-05)
Took a 1-month leave for mandatory technical internship in Dec 2023
- Handled day-to-day customer support, resolving order issues and complaints via email and phone.
- Coordinated procurement processes, managed order tracking, and maintained communication with suppliers.
- Managed administrative, sales, and logistics workflows to ensure daily business ran smoothly.
- Solved operational issues under pressure while maintaining high customer satisfaction.
Aircraft Maintenance Internship at Tailwind Airlines (2023-12 – 2024-01)
- Assisted with basic maintenance and documentation tasks
- Followed safety and technical procedures
Eğitim
Associate Degree in Aircraft Technologies – Istanbul Gelisim University (2019 – 2024)
