Customer Quality Engineer

崗位職責：

• 負責客戶投訴及品質異常問題處理，組織調查並推動問題關閉。
• 主導失效分析（FA）及根因分析（RCA），制定並跟蹤改善措施實施。
• 編制和回復8D報告，與客戶保持良好的品質溝通。
• 跟蹤客戶品質指標（PPM、客訴、退貨等），推動品質持續改善。
• 協調研發、工程、生產等部門解決品質問題，提升客戶滿意度。

任職要求：

• 大學以上學歷, 具備英文溝通能力。
• 一年以上 專案管理或製程改善 相關經驗。有客诉的处理经验，
• 熟悉QC的手法及工具如8D等
• 有導入新流程，系統改善，效率提升的實績者佳。

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