Дарія Солонська

Client focused professional with a Master's Degree in the field of Translation and experience in online communication, tutoring, client interaction, and creative project management. Strong written English skills and proven ability to manage multiple conversations simultaneously while maintaining attention to details and service quality. Experienced in working remotely, handling client requests, solving problems, and building positive customer relationships.

Currently seeking a remote Customer Support, Chat Support or Email Support position.

Online Communication Specialist (2012 – 2016)

• Managed multiple simultaneous online chats in English.
• Assisted with inquiries, profile management, and ongoing customer interaction.
• Worked efficiently in a fast-paced environment requiring constant multitasking.
• Demonstrated strong attention to detail while handling several active conversations at once.
• Helped maintain a positive user experience through timely and effective communication.

Online English Tutor (2016 – 2020)

• Conducted online English lessons for students of different ages and backgrounds.
• Grammar, vocabulary, and language structure.
• Helped students improve speaking and communication skills.
• Adapted learning materials to individual student needs.
• Supportive and professional communication.

Content Creator (Photo / Video) at Social Stocks Video Library (2021-01 – Present)

• Photo/video content creation for social media platforms.
• Collaborations with brands and clients on content creation.
• Content planning, editing, and meeting deadlines.
• Resolved client concerns and ensured customer satisfaction.
• Maintained long-term professional relationships with clients.

Master's Degree in translation of two foreign languages (English and Greek) – Mariupol State University