As a Software Engineer, Fullstack on the Threat Narrative team, you will help build the next generation of email-centric narrative experiences across Email Details and Threat Narrative views, with a focus on clearly communicating Abnormal detections to customers
You will work closely with GenAI and LLM-powered systems that distill thousands of low-level detection features and signals into concise, trustworthy explanations that customers can immediately act on
You will implement fullstack features end-to-end, from backend APIs and data contracts through to performant, intuitive UIs in the customer portal and internal tools that surface these explanations in the right context
Your work will directly shape how customers perceive Abnormal’s detection quality and how they reason about threats at scale
Design and implement fullstack features across Threat Narrative and Email Details surfaces, including customer portal components, internal analyst tools, and QBR-facing outputs, with guidance from senior engineers
Implement and evolve APIs and services that generate enriched narratives from attack data, enrichment signals, and GenAI/LLM agents, following established contracts and patterns
Contribute to data models and explainability contracts that make complex threat decisions more understandable to customers and internal analysts
Write high-quality, well-tested Python/Django and React/Typescript code, focusing on correctness, performance, and maintainability
Participate in owning SLAs/SLOs, observability, and incident response for Threat Narrative and Email Details services by building and improving dashboards, alerts, and runbooks in the areas you own
Collaborate closely with Product, CS, GTM, Threat Intel, Detection, and DS partners to ensure narrative experiences clearly communicate attack context, value, and outcomes for customers
Engage in design and code reviews, learn from more senior engineers, and surface opportunities to simplify, derisk, and improve existing systems
Abnormal Security