Java Support Engineer

Greetings from Rootshell Inc..

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Java Support Engineer for one of our direct client in Sunnyvale, CA, Please share your resume with current location & full contact info

Job Title:Java Support Engineer

Location:Sunnyvale, CA

Duration:Long Term

Duties

Solve key problems that potentially may take with the production systems and create solutions to prevent incidents occurring again.

Ability to understand the root cause of errors and exceptions and being able to isolate it to the line of code that may be causing the problem.

Ability to understand the health of various tools used in the product and being able to isolate the root cause of a customer reported alert to the tool that may be unhealthy and perform level 1 and level 2 of service restoration.

Skills

Experience with object-oriented languages: Python, Java, etc.

Experienced in Incident Management process and ability to resolve level 1, level 2 issue within agreed organization SLO.

Education

BS in computer science or equivalent with 6+ years or MS in computer science or equivalent with 4+ years on professional software support experience.

Thanks,

Naveen