Lead Software Engineer

Design and developed cloud-native, event-driven microservices using Spring Boot, Kafka, Cassandra, and Gemfire, improving system scalability and response time by 30%.

Stream Retrieval-Augmented Generation (RAG) pipelines for local LLM-based search, reducing external API dependencies by 60% and enhancing query response accuracy by 35%.

Built and deployed WebRTC-based softphone and call control applications, supporting over 2 million customer interactions daily.

Streamline omni-channel solutions by integrating Amazon Connect and Genesys platforms, boosting customer engagement rates by 25%.

Collaborate with cross-functional teams to scale AI/ML infrastructure, supporting 100K+ daily

Customer interactions with improved system resilience and faster resolution times.

Administer and optimize CI/CD pipelines on Pivotal Cloud Foundry (PCF), ensuring seamless, zero-downtime deployments through blue-green strategies.

Supervise and mentor a team of engineers, cultivating technical skills and guiding architectural decisions to enhance code quality and delivery efficiency.

Skill Set: Java (JDK 8/11/17), J2EE, Spring Boot, Spring Core, Spring MVC,

Spring Security, Cloud, Python. PCF (Pivotal Cloud Foundry), Docker, AWS (EC2, S3, ECS, Lambda, Kinesis, CloudWatch). Angular 8, Node.js, JavaScript, TypeScript, HTML, CSS. Selenium, Cucumber, SOATest, BlazeMeter, JMeter, Cypress, Splunk, Dynatrace.