Customer Issues Resolution jobs in New York

Job Summary Join our dynamic automotive team as a Customer Experience & Conflict Resolution Service Advisor! In this vital role, you will be the friendly face and trusted voice for our valued customers, guiding them through their vehicle service journey with enthusiasm and professionalism. Your

The Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. This role focuses on identifying concerns, determining effective solutions, and ensuring timely follow-through to reinfo

Bob's Discount Furniture

The Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. This role focuses on identifying concerns, determining effective solutions, and ensuring timely follow-through to reinfo

B&H Photo Recruiting Department

A leading photography retail company in New York is seeking a Customer Advocacy Associate. This role involves analyzing customer feedback, ensuring satisfaction, and collaborating with various business departments. Ideal candidates should possess strong communication skills and be able to provide em

A company is looking for a Supervisor, Customer Resolution. Key Responsibilities Manage high-risk loans and complex customer issues, conducting root cause analyses Collaborate across departments to resolve customer disputes and maintain service level expectations Take ownership of escalated cases, e

A company is looking for a Remote Customer Resolution Supervisor responsible for leading a team focused on resolving member issues. Key Responsibilities Lead, coach, and develop Resolution Specialists to enhance team performance and accountability Oversee daily case management operations to ensure t

A company is looking for a Remote Customer Resolution Supervisor responsible for leading a team focused on resolving member issues. Key Responsibilities Lead, coach, and develop Resolution Specialists to enhance team performance and accountability Oversee daily case management operations to ensure t

Cornerstone Building Brands

A leading building materials company in North Brunswick Township, NJ is seeking a Claims Representative to manage warranty claims, ensuring customer satisfaction and accuracy. The role requires strong analytical and communication skills, with a focus on balancing cost efficiency. Candidates should h

A leading financial services company is looking for a Customer Resolution Specialist in New York City. This role involves serving as the primary contact for customer inquiries across multiple products and providing support for various transaction types. The ideal candidate will possess strong commun

First American Financial Company

Who We Are Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in i

First American

Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in it

Who We Are Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in i

First American

Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in it

First American Financial Company

Who We Are Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in i

Customer Disputes Resolution Liaison (RL) Is the opportunity to join a culture where "We Do the Right Thing," and "We Courageously Shape Our Future Together" important to you? If so, Guardian is seeking a resolute motivated individual to join our team as a Customer Disputes Resolution Liaison (RL).

A financial advisory practice is looking for a Customer Resolution Specialist to join their Customer Experience team. This role will be the main point of contact for customer inquiries across various products, focusing on improving responsiveness and consistency. Ideal candidates will have strong co

Who We Are Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in i

B&H Photo Recruiting Department

A leading photography retail company in New York is seeking a Customer Advocacy Associate. This role involves analyzing customer feedback, ensuring satisfaction, and collaborating with various business departments. Ideal candidates should possess strong communication skills and be able to provide em

A leading consulting firm is looking for a Customer Service / Complaint Specialist to support customer inquiries and maintain accurate records. The role includes data collection and entry, strong communication with internal and external customers, and compliance with regulatory standards. Ideal cand

Reporting to the Head of Ethics & Customer Complaints, the RL plays a crucial role in safeguarding the customer experience while effectively mitigating risk for the company. This role requires exceptional skills in investigation, conflict resolution, problem solving, and verbal and written commu