Support jobs in Ivanhoe

A company is looking for a Senior Manager, Customer Support. Key Responsibilities Lead and develop a global team of Technical Customer Support Specialists Serve as the primary escalation point for complex customer issues and ensure timely resolutions Analyze global KPIs to drive improvements and man

A company is looking for a Premium Support Engineering Manager in Singapore. Key Responsibilities Build and lead a regional team of Premium Support Engineers, ensuring high standards for technical depth and customer experience Oversee daily operations of the Premium Support queue, ensuring SLAs are

A company is looking for a Senior Manager of Customer Support. Key Responsibilities Own and drive team performance metrics including CSAT, SLA achievement, and AI auto-resolution rates Lead and develop a team of support professionals, focusing on skill enhancement and career growth Manage cross-func

A company is looking for a Technical Customer Support Manager to lead their Cloud and Systems Support Team. Key Responsibilities Lead and mentor a high-performing team of engineers, managing the full employee lifecycle Spearhead high-priority incident management for critical service restoration Driv

A company is looking for a Member Support Specialist (Mexico or South America based). Key Responsibilities Deliver timely, accurate, and empathetic support across various communication channels Triage and prioritize member needs, ensuring high-impact issues are handled quickly Identify external serv

A company is looking for a Head of Support. Key Responsibilities Own the global support strategy and outcomes across SLAs, CSAT, revenue, and support quality Unite customer and consumer support teams into a single, high-performing organization Lead and coach managers and individual contributors acro

A company is looking for a Part-Time Peer Support Specialist (Reentry Services). Key Responsibilities Provide one-on-one peer support to individuals transitioning back into the community Assist participants with enrolling in treatment, workforce, and support services Maintain regular contact with pa

A company is looking for a Senior Director, Technical Support. Key Responsibilities Oversee day-to-day support performance, including SLA, resolution time, and customer satisfaction Design and implement AI-driven workflows and automation to enhance support efficiency Collaborate with Engineering and

A company is looking for a Manager of Product & Customer Support. Key Responsibilities Manage the support ticket queue and day-to-day operations Act as a senior escalation point for complex technical issues and support troubleshooting Lead implementation and optimization of support tools and process

A company is looking for a Senior Manager, Support Operations. Key Responsibilities Own and optimize customer experience platforms, ensuring performance and reliability Design and improve support workflows and automation to enhance efficiency and satisfaction Lead strategic automation and AI initiat

A company is looking for a Support Scientist for Operational Wave Modeling Development. Key Responsibilities Develop and evaluate the wave model WAVEWATCH III within regional and global domains Collaborate on wave forecast system improvements and transition-to-operations Support integration of the w

A company is looking for a Senior Director of Customer Support to lead and scale their global support organization. Key Responsibilities Define and execute a comprehensive customer support strategy across multiple tiers Oversee the relationship with BPO partners and manage performance metrics for Ti

A company is looking for a Supervisor, Support Center Operations. Key Responsibilities Leads and supervises the support center team to ensure customer service excellence Manages escalations and complex member inquiries effectively Hires, trains, and develops team members while ensuring compliance wi

A company is looking for a Senior Manager, Customer Support. Key Responsibilities Lead and develop a team of Support Analysts, focusing on high performance and growth Own the AI strategy for support operations and integrate AI tools into workflows Manage escalations and ensure effective incident res

A company is looking for a Launch Support Specialist who will interact with customers and ensure quality assurance for service orders. Key Responsibilities Provide high-level customer service and technical support for products Schedule service orders and maintain communication with customers regardi

Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular ca

Phillips Exeter Academy

A prestigious educational institution is seeking a Program Manager to oversee multiple projects and manage the CRM system. The role requires strong organizational and interpersonal skills, with 3+ years of CRM experience and a college degree. Responsibilities include managing student onboarding proc

Bookkeeper/Administrative Support Responsible for performing various office administrative and general bookkeeping support tasks, including maintaining company records and accounts, reconciling invoices to work orders and payments, communicating with customers regarding their accounts, answer phones

Benefits: Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Benefits/Perks Monday thru Friday; only 4 Saturdays/year for training Paid holidays Paid days off Health care insurance: Dental, Vision and Medical (sick & preventative care) Tel-a-me

Store Support Location: PORTERVILLE, CA Job Description Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administra