Description Job Scope: Oversee day-to-day operations of the Level 1 support queue. Mentor and develop Tier 1 Support Engineers. Ensure SLA adherence and efficient case flow. Responsibilities Manage and prioritize the Level 1 case queue, ensuring timely assignment and resolution. Monitor SLA complian
Technical Support Engineer jobs in Framingham
36 technical support engineer opportunities in Framingham updated today
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· Page 1 / 2Job Scope: Oversee day-to-day operations of the Level 1 support queue. Mentor and develop Tier 1 Support Engineers. Ensure SLA adherence and efficient case flow. Responsibilities Manage and prioritize the Level 1 case queue, ensuring timely assignment and resolution. Monitor SLA compliance and escal
Description Desktop Support Technician – Technical Analyst Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in tech
Overview Replimune’s mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient’s lives depend on it. At Replimune, we live by our values: United: We Collaborate for a Common G
Description Team Summary: Join Staples' Retail Infrastructure team, where technology and innovation come together to support thousands of associates and customers across our retail store network. This team is responsible for designing, maintaining, and optimizing the endpoint technologies and infras
Job TitleOversee day-to-day operations of the Level 1 support queue. Mentor and develop Tier 1 Support Engineers. Ensure SLA adherence and efficient case flow.ResponsibilitiesManage and prioritize the Level 1 case queue, ensuring timely assignment and resolution. Monitor SLA compliance and escalate
Job Scope: Oversee day-to-day operations of the Level 1 support queue. Mentor and develop Tier 1 Support Engineers. Ensure SLA adherence and efficient case flow. Manage and prioritize the Level 1 case queue, ensuring timely assignment and resolution. Monitor SLA compliance and escalate cases nearing
Job TitleOversee day-to-day operations of the Level 1 support queue. Mentor and develop Tier 1 Support Engineers. Ensure SLA adherence and efficient case flow.ResponsibilitiesManage and prioritize the Level 1 case queue, ensuring timely assignment and resolution. Monitor SLA compliance and escalate
<div><h3>Team Summary</h3><p>Join Staples' Retail Infrastructure team, where technology and innovation come together to support thousands of associates and customers across our retail store network. This team is responsible for designing, maintaining, and optimizing the endpo
<div><h3>Team Summary:</h3> <p>Join Staples' Retail Infrastructure team, where technology and innovation come together to support thousands of associates and customers across our retail store network. This team is responsible for designing, maintaining, and optimizing the end
Job Description Job Scope: Oversee day-to-day operations of the Level 1 support queue. Mentor and develop Tier 1 Support Engineers. Ensure SLA adherence and efficient case flow. Responsibilities Manage and prioritize the Level 1 case queue, ensuring timely assignment and resolution. Monitor SLA comp
<p>Staples is seeking a Technical Engineer II to support the Retail Infrastructure across our store network in Framingham, MA. You will help design, deploy, and maintain endpoint technologies, OS images, and deployment solutions to ensure reliable store operations and a secure, efficient IT en
<h3>Job Description</h3> <p>The Level 2 Technical Support Supervisor provides hands-on operational and people leadership for a team of technical support professionals responsible for escalated and technically complex cases. The role balances daily case management, technical guidanc
The Level 2 Technical Support Supervisor provides hands-on operational and people leadership for a team of technical support professionals responsible for escalated and technically complex cases. The role balances daily case management, technical guidance, customer advocacy, coaching, and process im
Overview Replimune’s mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient’s lives depend on it. At Replimune, we live by our values: United: We Collaborate for a Common G
Overview Replimune’s mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient’s lives depend on it. At Replimune, we live by our values: United: We Collaborate for a Common G
Overview Replimune’s mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient’s lives depend on it. At Replimune, we live by our values: United: We Collaborate for a Common G
Overview Replimune's mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient's lives depend on it. At Replimune, we live by our values: United: We Collaborate for a Common G
Team Summary:Join Staples' Retail Infrastructure team, where technology and innovation come together to support thousands of associates and customers across our retail store network. This team is responsible for designing, maintaining, and optimizing the endpoint technologies and infrastructure solu
Job Responsibilities: Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact --
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About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to a
Push Security Ltd is seeking a Technical Support Engineer to join a fast-moving cybersecurity startup. You'll be the front line for onboarding, troubleshooting, and helping customers maximize the value of our secure enterprise browser extension. Ideal candidates have 5+ years in technical support or
Company Description Broadleaf Services provides managed IT services to clients across the New England area, focusing on reliability and security. The company operates a 24x7 Network Operations Center and Help Desk dedicated to keeping client IT infrastructure running efficiently. Team members suppor
Overview Base pay range $75,000.00/yr - $85,000.00/yr Engineer Solutions that Empower Students Are you passionate about technology, troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and exter
Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexi
DescriptionKforce has a client in Boston, MA that is seeking a Technical Operations Support Engineer. Responsibilities:* Infrastructure Build-out: Develop and implement a support framework from scratch, including the creation of diagnostic tools and comprehensive user documentation* Production Monit
About BusRight More than 26 million students ride approximately 500,000 school buses every day. At BusRight, we are building the modern operating system for school transportation, helping districts manage routing, driver navigation, live GPS tracking, student transportation data, and communication w
A Day in Your Life at MKS: As a Technical Support Engineer at MKS, you will partner with Service Technicians, Field Service Engineers, Sales teams, and customers to provide expert-level troubleshooting guidance and technical support. Additionally, you will collaborate with Engineering, Quality, and
Date Posted: 2026-08-13 Country: United States of America Location: US-MA-TEWKSBURY-TB1 ~ 50 Apple Hill Dr ~ ASSABET BLDG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to s
Estimated salary for Technical Support Engineer in Framingham
$38,000 – $60,000/year
Estimation confidence: Low
Estimate based on market data for Framingham. Actual salaries may vary depending on experience, company, and area.
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