Description Job Scope: Oversee day-to-day operations of the Level 1 support queue. Mentor and develop Tier 1 Support Engineers. Ensure SLA adherence and efficient case flow. Responsibilities Manage and prioritize the Level 1 case queue, ensuring timely assignment and resolution. Monitor SLA complian
Technical Support Engineer jobs in Framingham
36 technical support engineer opportunities in Framingham updated today
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· Page 1 / 2Job Scope: Oversee day-to-day operations of the Level 1 support queue. Mentor and develop Tier 1 Support Engineers. Ensure SLA adherence and efficient case flow. Responsibilities Manage and prioritize the Level 1 case queue, ensuring timely assignment and resolution. Monitor SLA compliance and escal
Description Desktop Support Technician – Technical Analyst Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in tech
Overview Replimune’s mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient’s lives depend on it. At Replimune, we live by our values: United: We Collaborate for a Common G
Description Team Summary: Join Staples' Retail Infrastructure team, where technology and innovation come together to support thousands of associates and customers across our retail store network. This team is responsible for designing, maintaining, and optimizing the endpoint technologies and infras
Job TitleOversee day-to-day operations of the Level 1 support queue. Mentor and develop Tier 1 Support Engineers. Ensure SLA adherence and efficient case flow.ResponsibilitiesManage and prioritize the Level 1 case queue, ensuring timely assignment and resolution. Monitor SLA compliance and escalate
Job Scope: Oversee day-to-day operations of the Level 1 support queue. Mentor and develop Tier 1 Support Engineers. Ensure SLA adherence and efficient case flow. Manage and prioritize the Level 1 case queue, ensuring timely assignment and resolution. Monitor SLA compliance and escalate cases nearing
Job TitleOversee day-to-day operations of the Level 1 support queue. Mentor and develop Tier 1 Support Engineers. Ensure SLA adherence and efficient case flow.ResponsibilitiesManage and prioritize the Level 1 case queue, ensuring timely assignment and resolution. Monitor SLA compliance and escalate
<div><h3>Team Summary</h3><p>Join Staples' Retail Infrastructure team, where technology and innovation come together to support thousands of associates and customers across our retail store network. This team is responsible for designing, maintaining, and optimizing the endpo
<div><h3>Team Summary:</h3> <p>Join Staples' Retail Infrastructure team, where technology and innovation come together to support thousands of associates and customers across our retail store network. This team is responsible for designing, maintaining, and optimizing the end
Job Description Job Scope: Oversee day-to-day operations of the Level 1 support queue. Mentor and develop Tier 1 Support Engineers. Ensure SLA adherence and efficient case flow. Responsibilities Manage and prioritize the Level 1 case queue, ensuring timely assignment and resolution. Monitor SLA comp
<p>Staples is seeking a Technical Engineer II to support the Retail Infrastructure across our store network in Framingham, MA. You will help design, deploy, and maintain endpoint technologies, OS images, and deployment solutions to ensure reliable store operations and a secure, efficient IT en
<h3>Job Description</h3> <p>The Level 2 Technical Support Supervisor provides hands-on operational and people leadership for a team of technical support professionals responsible for escalated and technically complex cases. The role balances daily case management, technical guidanc
The Level 2 Technical Support Supervisor provides hands-on operational and people leadership for a team of technical support professionals responsible for escalated and technically complex cases. The role balances daily case management, technical guidance, customer advocacy, coaching, and process im
Overview Replimune’s mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient’s lives depend on it. At Replimune, we live by our values: United: We Collaborate for a Common G
Overview Replimune’s mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient’s lives depend on it. At Replimune, we live by our values: United: We Collaborate for a Common G
Overview Replimune’s mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient’s lives depend on it. At Replimune, we live by our values: United: We Collaborate for a Common G
Overview Replimune's mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient's lives depend on it. At Replimune, we live by our values: United: We Collaborate for a Common G
Team Summary:Join Staples' Retail Infrastructure team, where technology and innovation come together to support thousands of associates and customers across our retail store network. This team is responsible for designing, maintaining, and optimizing the endpoint technologies and infrastructure solu
Job Responsibilities: Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact --
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About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to a
LORENZ IS HIRING! As a Technical Support Engineer, you'll provide first- and second-line technical support to pharmaceutical, biotechnology, medical device, and health agency customers, diagnosing issues, delivering fixes, and documenting defects so our R&D teams can resolve them in the product.
Our client in Marlboro, MA is seeking a Technical Support Specialist to provide expert help onsite. You will resolve hardware, software, and system issues, and document cases in CRM while collaborating with engineering and field service teams. This direct-hire opportunity focuses on delivering timel
Wilmington, MA Full time R21880 A Day in Your Life at MKS: As a Technical Support Engineer at MKS, you will partner with Service Technicians, Field Service Engineers, Sales teams, and customers to provide expert-level troubleshooting guidance and technical support. Additionally, you will collaborate
Company Description Broadleaf Services provides managed IT services to clients across the New England area, focusing on reliability and security. The company operates a 24x7 Network Operations Center and Help Desk dedicated to keeping client IT infrastructure running efficiently. Team members suppor
Overview Base pay range $75,000.00/yr - $85,000.00/yr Engineer Solutions that Empower Students Are you passionate about technology, troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and exter
Push Security Ltd is seeking a Technical Support Engineer to join a fast-moving cybersecurity startup. You'll be the front line for onboarding, troubleshooting, and helping customers maximize the value of our secure enterprise browser extension. Ideal candidates have 5+ years in technical support or
Junior Linux EngineerAre you excited to innovate problem-solving and provide top-tier technical support? Join our Cloud services team. This role is ideal for someone with foundational knowledge in Linux, Docker, and Ansible-level concepts. Someone who is eager to grow and gain real hands-on experien
DescriptionKforce has a client in Boston, MA that is seeking a Technical Operations Support Engineer. Responsibilities:* Infrastructure Build-out: Develop and implement a support framework from scratch, including the creation of diagnostic tools and comprehensive user documentation* Production Monit
Estimated salary for Technical Support Engineer in Framingham
$38,000 – $60,000/year
Estimation confidence: Low
Estimate based on market data for Framingham. Actual salaries may vary depending on experience, company, and area.
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