شيماء سلامة

Automotive Technician with over 8 years of international experience in diagnostics, repair, and preventive maintenance across mechanical, electrical, and electronic systems. Skilled in preparing vehicles to meet Warrant of Fitness (WoF) and emissions compliance standards, with a proven record of delivering safe, reliable, and high-quality service. Experienced in modern workshop environments, customer service, and technical support, with strong adaptability to New Zealand automotive industry requirements.

Automotive Technician - Abdel Aal for Mercedes Service - Amman, Jordan

(2018-01)

• Conduct preventive maintenance and safety inspections across multiple vehicle systems.
• Diagnose and repair suspension, brake, HVAC, cooling, and lubrication systems.
• Perform complete engine, transmission, and drivetrain overhauls and replacements.
• Ensure vehicle reliability through tune-ups and emissions compliance.
• Utilize advanced diagnostic equipment for troubleshooting mechanical and electronic systems.
• Serviced and repaired over 1,200 Mercedes-Benz vehicles, consistently meeting international standards.
• Reduced diagnostic time by 20% through advanced diagnostic tools.
• Improved customer satisfaction scores by 15% through reliable service and clear communication.
• Achieved 100% compliance with emissions testing, aligning with NZTA WoF requirements.
• Reduced workshop turnaround time by 25%, increasing efficiency and customer retention.
• Trained junior technicians, strengthening workshop capability and technical accuracy.

Mobile Automotive Technician - Self-Employed - Jeddah, Saudi Arabia

(2015-01 - 2018-12)

• Delivered mobile roadside assistance and preventive maintenance services.
• Restored and rebuilt vehicles; performed pre-purchase inspections and road tests.
• Estimated used car values and inspected/resold car parts.
• Ensured vehicles passed MVPI safety and emissions tests.
• Specialized in engine, transmission, and drivetrain repairs.
• Established a loyal customer base of 50+ recurring clients through reliable mobile services.
• Achieved a 95% MVPI pass rate, demonstrating strong compliance with safety standards.
• Increased revenue by 30% year-over-year by expanding roadside assistance offerings.
• Successfully rebuilt and restored over 200 vehicles, extending operational lifespan.
• Delivered roadside support with an average response time of under 30 minutes, improving customer trust.
• Expanded service coverage to multiple districts, increasing client reach by 40%.

Associate Degree - Mechanical Technology (Engines & Vehicles) - Jeddah College of Technology (2013-01 - 2015-12)

General Secondary School - Natural Sciences - Madaen Al-Fahad Secondary School (2010-01 - 2013-12)

IELTS General Training Test - British Council (2024-01 - 2025-12)