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Medical Professional with 30 years of experience

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Beverly Hills, CAMember since May 22, 2026

DaysmartSymplastPatient care

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DaysmartSymplastPatient care

About

30 years as a Medical Professional with diverse experience as an Operations Manager and Patient Coordinator, in high-profile offices. Capable of filling a variety of roles while maintaining excellent customer service.

Experience

Medical Practice Manager - Ashkan Ghavami MD, Ghavami Plastic Surgery & GPS Aesthetics

(2022-11)

Manage Medical practice, Med Spa and Surgery Center staff and daily operations
Payroll, HR, hiring of new employees( commissions, bonuses)
Oversee social media team content and posts
Review contracts for med spa machines and VIP and patient collaboration
Oversee inventory for all entities
Assess and amend protocol to improve operations and flow of practice
Review all surgeries to ensure all payments, pre operative preparations are completed on time
Communicate closely with DON to ensure proper staffing for all procedures scheduled
Responsible for maintaining all machines, devices and supplies are working properly and repaired in a timely manner
Assessed and analyzed RPH for providers, KPIs, ROIs for all locations to determine where adjustments needed to be made to improve revenue for each practice

Regional Operations Manager, Remote - Synergy Med Aesthetics

(2022-06 - 2022-08)

Oversaw 6 Med Spa/Plastic surgery practices nationwide
Assessed and analyzed RPH for providers, KPIs, ROIs for all locations to determine where adjustments needed to be made to improve revenue for each practice
Worked closely with the COO to amend, create new protocols to improve operations
Payroll for plastic surgery practice( G & A Partners)
Assisted in payroll for Med Spas. Reviewed hours for all locations to approve processing of payroll
HR resource assistance-Created job ads, reviewed resumes, interviewed potential candidates for open positions for all locations
Arranged travel and continued educational training for providers
Met with managers weekly for each location to discuss goals, issues and collaborated on ways to streamline day to day operations
Utilized 2 EHR systems for reporting- Symplast and DaySmart

Patient Care Coordinator & Operations Manager - West Medical Center & Mount Sinai Surgery Center, Maged Mikhail, MD

(2018-01 - 2022-06)

Oversee the daily clinic flow for a staff of 10 employees(MAs, Ultrasound techs, RNs) and 3 satellite offices
Consult with patients, meet with patient to explain treatments needed, Discuss Out of pocket costs & cosmetic packages for cash patients
Responsible for weekly reports-status of all new patients seen(Excel), KPIs, RPH, ROIs. Ability to observe and implement changes to bring in more revenue
Worked closely with CEO, owners to strategize and improve operations
Responsible for staff schedule for all locations
Weekly, monthly meetings with individuals to assess and provide support to improve performance
Assist Medical director with monthly schedules for all locations, assist with hiring staff needed.
Work closely with surgery center to schedule patients for procedures, make sure all necessary paperwork, authorizations are up to date.
Work closely with patients to ensure all questions and concerns and needs are met throughout entire surgical process
Coordinate with staff that travels to other locations-all supplies, machines and paperwork is prepared.
Oversee all daily clinical responsibilities
Responsible for organization of training and implementing new procedures for the practice
Review and update new policies and procedures to improve operations
HR resource assistance (employment ads, review resumes, Interview, hire, performance reviews and termination processes

Back Office Manager - Sam Ebrahimi, M.D. CA Inst. for Cardiovascular and Laser Vein Surgery

(2012-01 - 2017-12)

Perform skin care analysis and treatments (Refresh Peels, RF Legacy treatments)
Consult with patients regarding Lipo, cosmetic appointments for (botox, fillers, RF Legacy packages, Picosure tattoo removal packages). This includes discussion of pricing pre- and post-op care.
Consultation and sales of skin care products from the Epionce skin care line.
Assist Nurse Practitioner with cosmetic procedures (PicoSure Laser, Botox, fillers etc…)
Assistant to the doctor for Smart Lipo (pre and post op care, sterilizing instruments, prepping surgery room)
Manage back office staff, prepare surgeries needed for patients on a daily basis, Responsible for all back office duties
Introduce new computer software to make information recording and retrieval quick and efficient.
Maintain supplies (medical and cosmetic)

Office Manager - Hilda Maldonado, M.D., Anti Aging & Functional Medicine & Johanne Rose Lic. AC

(2005-11 - 2011-12)

Planning regarding staff issues, Monitoring quality control, controlling budget for office.
Managed client application process and recorded client details into database
Introduced new computer software to making information recording and retrieval quick and efficient.
Responsible for ordering supplies
Managed payroll for staff
Personal Assistant to the doctor
Responsible for all back office duties
Performed skin care analysis and treatments

Office Manager - William M. Coburn, M.D., Internal Medicine

(2005-02 - 2005-08)

Managed and responsible for hiring of office staff
Handled payroll and oversaw billing service
Coordinated and maintained credentialing and OSHA compliance
Responsible for all medical correspondence including medical reports and scheduling