Kathy Medley

Professional case manager with 30 plus years of experience; MR/DD, CMI, Medicaid/Medicare, troubled youth, and the disabled population. Seeking a position utilizing my experience as a managed care professional where I can apply my knowledge while contributing to my professional growth. Both part-time and full-time positions are of interest. I will consider traditional employment as well as telecommuting/work-from-home opportunities.

Disaster Case Manager - Tidal Basin Government Consulting Group

(2026-03 - 2026-05)

Support individuals and families affected by disasters in their recovery journey.

• Conduct client outreach, assess needs, develop recovery plans, connect clients to appropriate resources and services.
• Ensure clients' needs are met in a timely, efficient, and empathetic manner while maintaining accurate documentation and adhering to program requirements.

Medical/Vocational Case Manager - Allegiant Managed Care

(2023-12 - 2024-12)

• Assist colleagues in seeking job leads, creating resumes and assisting Workers Compensation recipients with the employer application process, covering MD, NC, and VA.
• Assist colleagues with coverage of medical appointments for Workers Compensation recipients in WV to obtain updated treatment recommendations, working with physicians to assist in a successful RTW.
• Contacted employers throughout MD, VA, and NC to ensure applications and resumes were received from Workers Compensation recipients. Coordinating interviews with prospective employers scheduling interviews to secure a successful return to work.

Medical/Vocational Case Manager - Coventry Health Care/Genex Services

(2010-08 - 2023-12)

Knowledge of WV Workers Compensation Laws. Evaluation of injured workers; assessing medical and vocational needs of injured workers. Implementation of Rehabilitation Plans; Labor Market Surveys; Job Analysis; Job Development; Career Counseling; Working with attorneys, employers, union representatives, professional and medical practitioners.

• Obtained specific physical tolerances/vocational skills needed for employment requested by referral sources/employers.
• Worked with employers as to modifying job sites or obtaining necessary adaptive equipment as needed.

Return to Work Specialist - Sedgwick Claims Services

(2009-06 - 2010-06)

• Facilitated return-to-work (RTW) efforts through negotiation with client, treatment providers and claimants.
• Completed all vocational/RTW related, jurisdictional or client directed documentation, assisted case management staff in making decisions regarding client's competence.
• Knowledge of medical and legal regulations and accreditation standards in written communication.
• Determined specific information regarding employment; training/education, skills, physical demands, wages, and benefits.

Youth Services Worker/ Case Manager - Braley & Thompson/Department of Health and Human Resources

(2007-08 - 2009-06)

• Assessed family problems and dynamics, planned strategies to eliminate risk to youth, family and community.
• Facilitated use of agency and community systems to assist the child and family.
• Reviewed client progress, maintained documentation and records, advocated for the youth and family by supporting, creating, and promoting the helping process.

Small Business Owner/Vocational Case Manager - Rehabilitation Services-Kathy Cross

(2006-08 - 2008-07)

• Evaluation of workers compensation recipients (Medical and Vocational assessments)
• Implementation of Rehabilitation Plans, Labor Market Surveys, Job Analysis, and Transferrable Skills Analysis
• Working with attorneys, employers, union representatives, and medical practitioners to assist in coordinating RTW.

Medical/Vocational Case Manager/Supervisor - Corvel

(2000-08 - 2006-07)

Evaluation of workers compensation recipients (Medical and Vocational assessments) supervised 10 case managers.

• Implementation of Rehabilitation Plans, Labor Market Surveys, Transferrable Skills Analysis, Job Analysis and Job Development
• Working with attorneys, employers, union representatives and medical practitioners.

Vocational Rehabilitation Case Manager - Concentra Managed Care

(1997-07 - 2000-07)

• Completed vocational assessments and assisted with identifying modified duty position with the pre-injury employer, and/or by assisting the injured worker in locating and securing suitable long-term employment.
• Knowledge of WV Workers Compensation Laws; working with Attorneys, employers, union representatives, and medical practitioners
• Forensic rehabilitation services; Labor Market Surveys, Job Analysis and Transferrable Skills Analysis

Case Manager - Braley & Thompson

(1995-04 - 1997-07)

• Knowledge of state and federal laws of Medicaid/Medicare recipients.
• Assessing, organizing and providing written documentation of case information.
• Networking with homemaker agencies; Hospice, and other home health agencies to provide services to elder and disabled individuals.

Case Manager/Counselor - Shawnee Hills Mental Health

(1987-06 - 1992-12)

Knowledge of state and Federal Laws of MR/DD and CMI residents. Testimony in mental hygiene hearings, working with law enforcement agencies to protect residents.

• Training MR/DD/CMI residents in independent living skills, networking with agencies to provide services for growth and development, serving as advocate for clients in all situations.
• Facilitating community integration of MR/DD and CMI residents.
• Investigation and assessment, organizing and providing written documentation of case information.

Bachelor of Science - Criminal Justice/Sociology - West Virginia State University (1987 - 1990)

Internship - Juvenile Probation Officer - Kanawha County Juvenile Probation (1989-08 - 1989-12)