Aaron Davenport

Customer-focused sales, service, and insurance professional with 10+ years of experience building client relationships, explaining complex products, maintaining confidential records, resolving concerns, and completing time-sensitive documentation. Proven ability to qualify customer needs, follow up by phone and email, coordinate with internal teams, and deliver accurate administrative support in fast-paced environments. Brings transferable experience for apartment leasing, resident retention, move-in coordination, renewal support, property inspections, and occupancy-focused sales.

Lott attend / Customer Services Rep - Honda Of Seattle

(2025-09)

• Staging vehicles for sale, including washing, interior cleaning, and wipe-down
• Operating vehicle equipment and tools as needed
• Working in a fast-paced, ever-changing production environment
• Exposure to varying weather conditions (heat/cold)
• Use of safety equipment such as face shields, goggles, non-slip shoes, gloves, masks, and protective garments

Insurance Agent / Customer Service Representative - Farm Bureau - Clinton, MS

(2018-05 - 2025-09)

• Assess clients' needs and recommend appropriate automobile, property, life, health, dental, and specialty insurance products, using a consultative sales approach relevant to qualifying prospective residents.
• Explain coverage, premiums, payment options, policy requirements, and required forms clearly so clients can make informed decisions.
• Prepare and submit applications and binder requests, verify completion of required documentation, and maintain accurate, confidential customer records.
• Manage renewals and ongoing client service, responding promptly to questions and supporting long-term relationship retention.
• Coordinate with underwriters and internal partners to resolve issues, meet deadlines, and ensure policy requirements are fulfilled.
• Attend product and technical training to strengthen sales knowledge, customer support, and account-development skills.

Sales Associate / Stocker - Big Lots - Pearl, MS

(2016-08 - 2018-05)

• Deliver responsive customer service, document inquiries and complaints, and follow through to confirm concerns are resolved.
• Train employees on job duties and company policies, reinforcing consistent service and operational procedures.
• Review order information, inspect equipment and merchandise, and prepare items for accurate and timely delivery to customers.
• Recommend improvements to products, packaging, shipping, service, and billing processes to reduce recurring customer issues.
• Maintain organized stock areas and support daily opening, closing, merchandising, and store-readiness activities as assigned.

Manager - Walmart - Clinton, MS

(2015-05 - 2016-09)

• Recruited, interviewed, selected, trained, and supervised employees while communicating procedures and company policies.
• Resolved customer complaints and employee concerns with professionalism, empathy, urgency, and sound judgment.
• Maintained records for inventory, personnel, orders, supplies, and equipment while protecting confidential information.
• Coordinated shipping, receiving, distribution, and storage activities to support efficient daily operations.
• Inspected operational areas, identified issues, and recommended staffing or procedural changes to management.

Associate of Applied Science - General Education - Hinds Community College (2022-05)

Jackson State University (2019-03)

Diploma - Clinton High School (2014-05)