Lamicko Jones
Customer Service
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About
I am writing to express my interest in a position within your organization. With a strong background in customer service, childcare, and caregiving, I bring over eight years of experience supporting individuals of all ages in professional and compassionate ways. My dedication to teamwork, reliability, and providing quality service makes me confident I would be a valuable addition to your team.
Throughout my career, I have developed strong communication, organization, and extensive professional experience in customer service, childcare, caregiving, and team leadership.
Experience
Cashier / Customer Service at Walmart (2023-06 – Present)
- Operate POS systems, process payments, and accurately handle cash transactions
- Maintain store appearance through inventory stocking, housekeeping, and go-backs
- Deliver friendly and efficient customer service, assisting with purchases, returns, and inquiries
- Collaborate with team members and assist in training new cashiers to ensure smooth store operations
Customer Service Associate/Team Lead at Walmart (2023-06 – Present)
- Greetings
- Customer service
- Clean Area
Caregiver at Catholic Community Services (2021-10 – 2023-03)
- Provided personal care and companionship to adult clients on a rotating schedule
- Assisted clients with daily living activities, including shopping, cooking, bathing, feeding, and medication monitoring
- Ensured compliance with care plans and home regulations while promoting client comfort and independence
Supervisor / Lead Teacher at Watch Me Grow (2016-01 – 2023-03)
- Planned, scheduled, and implemented age-appropriate curriculum for children aged newborn-5 years
- Attended to children's daily needs, including feeding, dressing, and diapering
- Maintained detailed records on attendance, health, and safety, and completed incident reports
- Trained, supervised, and evaluated teaching staff to ensure high-quality childcare and education
- Promoted a safe, nurturing, and engaging environment for all children in care
ID (2020-11 – 2020-11)
Cashier/Customer Service
Education
High School Diploma – Franklin High School (1993-06 – 1993-06)
High school diploma – Franklin High School (1989-09 – 1993-06)
