Abdaly Malpica
Housekeeping Manager
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About
Looking to obtain a management position where I can share my passion for hospitality, lead others to success, and be able to apply all my extensive knowledge that I have gained throughout my career.
Experience
EVS Manager at AGUA CALIENTE CASINOS (2020-01 – Present)
Includes all previous housekeeping supervisor and manager duties
- Lead all daily housekeeping meetings
- Complete all weekly payroll for housekeeping associates and third-party employees
- Created and followed all housekeeping budgets
- Inventoried and ordered all housekeeping supplies
- Inventoried and ordered all linens for property
- Scheduled all housekeeping associates
- Met with all housekeeping vendors to compare prices and products
- Provide all safety and labor training weekly for housekeeping associates
- Coach front desk on proper check in-out turn over procedures
Housekeeping Manager at Smoke Tree ranch (2015-01 – 2020-12)
Includes all previous housekeeping supervisor and manager duties
- Lead all daily housekeeping meetings
- Complete all weekly payroll for housekeeping associates and third-party employees
- Created and followed all housekeeping budgets
- Inventoried and ordered all housekeeping supplies
- Inventoried and ordered all linens for property
- Scheduled all housekeeping associates
- Met with all housekeeping vendors to compare prices and products
- Provide all safety and labor training weekly for housekeeping associates
- Coach front desk on proper check in-out turn over procedures
Housekeeping Dispatcher MLR at Marriott international (2014-01 – 2015-12)
Include all previous housekeeping duties
- Daily rooms control for 1000+ unit property (Check in-outs, stay overs, extra service, Etc.)
- Communicate between Front desk and Maintenance of down units
- Anticipate and address all guest service needs
- Develop and maintain positive working relationships
- Esurance adherence to quality expectations and standards
Housekeeping Manager at INTERMOUNTAIN MANAGEMENt (2012-01 – 2014-12)
Homewood Suites by Hilton. Includes all previous housekeeping manager duties
- Lead all housekeeping meetings
- Interviewed, hired and trained all housekeeping associates
- Scheduled all housekeeping associates
- Inventoried and ordered all housekeeping supplies
- Inventoried and ordered all linens for property
- Assigned and inspected all public areas and check outs for the day
- Ensured that all quarterly deep cleans was done
- Passed all Hilton Quality Assurance Audits with Outstanding rating
- Stay with in all budget guidelines
- Kept superior guest scores to an outstanding rating at all times
Housekeeping Director at Zoso hotel (2011-01 – 2012-12)
- Interview, hire and train all housekeeping associates
- Assign / inspected all check in and check outs
- Provide all labor and safety training
- Scheduled all Housekeeping associates
- Excellent customer service
- Assigned all projects for property public areas
Housekeeping Manager at Caliente tropics hotel (2006-01 – 2011-12)
- Interview, hire and train all housekeeping associates
- Assign / inspected all check in and check outs
- Provide all labor and safety training
- Scheduled all Housekeeping associates
- Excellent customer service
- Assigned all projects for property public areas
Education
High School Diploma – Palm Springs High School
– College of the Desert
