Software Tester
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Dedicated & detail-oriented student pursuing an Associate of Science in Cybersecurity/Information Assurance at Ivy Tech Community College. Fluent in Arabic and adept at leveraging interpersonal skills to collaborate effectively in diverse environments and utilize cross-cultural communication abilities. Proficient in AWS EC2,
Windows Server 2022, and Microsoft Office Suite with enthusiasm for critical thinking and problem-solving skills. Excited to leverage skills and academic background to contribute to driving organizational growth.
As a Tier 3 Process Assistant at Amazon, I managed teams of up to 45 employees, made labor adjustments, and ensured productivity and safety standards were met. I also operated cross-functionally, analyzed data to optimize performance, and provided coaching. Prior to that, as a Tier 1 Amnesty Floor Monitor Tech, I maintained robotic systems, trained employees, and handled order fulfillment.
INFM 109 - Informatics Fundamentals
ITSP 132 - IT Support Essentials I
ITSP 134 - IT Support Essentials II
NETI 104 - Introduction to Networking
SDEV 120 - Computing Logic
SVAD 111 - Linux and Virtualization Tech
CSIA 105 - Introduction to Cyber Security/Information Assurance
SVAD 150 - Cloud Foundations
SVAD 121 - Enterprise Computing
CSIA 260 - Business Continuity
