Guest Relations ambassador
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Guest Ambassador & a supervisor for the front of the house @ The Mark Hotel & Jean George’s Crafting Unforgettable Guest Experiences & Driving Brand Loyalty Through Strategic Leadership & Unified Service Delivery
Luxury-driven Guest relations officer and a lead supervisor for the front of the house & former Maitre. Drawing from years of experience in luxury, Hospitality Ambassador Supervisor and Maitre. I specialize in providing high-grade luxurious guest experiences.
This role involves supervising front-of-house staff with the host and the servicing departments which will make sure that services are delivered smoothly. I have to admit that before this I had almost two decades of experience in a unit that was responsible for the property of merchandised jewelry products.
The area of my expertise is mainly to suit guests’ needs perfectly and use my abilities in visual communication and commercial platforms to provide them with unbeatable services. As I am engaged in meeting expectations above and beyond, building loyal business relationships is in my heart too.
Luxury Branding & Hospitality