Zafran Grille – Server, Bartender, Operations Manager February 2022 through August 2024
- Responsible for greeting clients, providing an exceptional dining experience with efficiency in a fast-paced environment, maintain a clean and safe environment, operating a POS system and accurately handling cash, credit and payments, as well as promoting high margin items
- Oversaw front and back-end operations including training, maintain a high morale and energetic work environment, handle escalated customer complaints and special requests, managed opening and closing procedures and monitored guest feedback while simultaneously implementing improvements
Gap – Floor Representative, Point of Sale Associate, Inventory Specialist
November 2019 through June 2020
- Responsible for greeting and assisting guests on the sales floor, provide insight and recommendations by communicating with guests, accomplish our sales goals by up selling and promoting merchandise, participated in opening and closing procedures and maintain a clean safe shopping environment
- Operated point of sale system to process; purchases, returns and exchanges. Handled cash and credit payments securely, minimize losses and uphold inventory accuracy
- Track inventory levels accurately and report discrepancies to management, coordinate with floor staff to replenish merchandise
Flagship Diner – Busser, Server June 2015 through July 2018
- Responsible for clearing and resetting tables quickly and efficiently during peak hours to maintain operation smoothness, refilling water/beverages as needed, proper care and cleanliness of dishes, glasses and silverware
- Responsible for greeting clients, providing an exceptional dining experience with efficiency in a fast-paced environment, maintain a clean and safe environment, operating a POS system and accurately handling cash, credit and payments
