Abir Chaffi

Customer service specialist with excellent communication skills and exquisitely high level in hospitality section. Also developing exciting new idea and supporting different field in customer service and direct relation with guest as well as processing a good team spirit and strengthening it's innovation capabilities and Proximately to customer throughout.

Receptionist - GTFC (Global taxes and financial consulting)

(2023-09)

• welcoming the guest
• Finance
• Filling the Forms
• Working with DSR
• Administrative assistance

Flight Attendant (based in Jeddah) - Air Atlanked Icelandic - Jeddah

(2022-09 - 2023-08)

• Ensuring safety and security of the passengers during the flight
• Monitoring the passengers to the exit door during emergency
• Working with boeing 747-300 and 777
• Working in business class, Economic class
• Perving Food and drink to the passenger
• Ensuring and Monitoring betails of the flight before each flight (briefing)
• CPR and chest compression technique

Flight attendant (based in Doha) - Qatar Airways - Doha

(2020-07 - 2022-11)

• Conduct safely check before flight
• Ensuring pre flight inspections of emergency equipment
• Help passengers what require assistance
• Participate in pre-flight brefnings to discuss flight details
• Preflight safety cheack and preflight safety search

Assistant Manager in F&B staff - The Meridien city center Doha (Marriot) - Doha

(2018-04 - 2020-03)

• ensure high level of customer services is delivered to guest
• Monitor for of service safety and wellbeing of guests
• Monitor restaurant aci activities to dea determine sto dining flow
• Helps fellow team members and other departments wherever necessary to maintain positive working relationships
• Maintain the reservations for VIP
• organizing event plan

Administrative Assistante - Air France

(2017 - 2018)

• Cargo maintenance
• Support center for client companies
• Ensuring the орегational activity of the company
• Provide expertise to commercial airline services for private, diplomatic and officials Flight

Flight Attendant - Lufthansa

(2016-01 - 2017-12)

• Provide information : guidang and assistance for safely and confort to passengers
• Monitor and prepare office needs
• Assist passengers and cabin crew during issues
• training scheduler
• Comply with all Aviation rules and regulations for safety and protection
• Submit analytic reports concerning flight incidents

Bachelor of sciences (2012)

License degree - resources minerals energetic "sciences of earth" (2015)

1st master degree - resources minerals energetic and valorization "oil and gaz" (2015)