Cj Larrozza

I am a dedicated food service and hospitality professional with 10+ years of experience. I have a proven ability to thrive in fast-paced environments while delivering exceptional customer engagement, managing daily operations, and maintaining high operational standards. I pride myself on my reliability, adaptability, and strong work ethic and I am seeking a full-time opportunity where my leadership, organizational, and customer service skills can allow me to contribute to a growing organization.

Front of House at Tomorrow Bagel (2025-12 – 2026-06)

• Delivered fast, friendly customer service in café pop-up's and farmer's market settings while accurately processing high-volume POS transactions.
• Supported daily operations including food preparation, setup and breakdown, inventory organization, and maintaining food safety, cleanliness, and presentation standards.

Store Manager at Thor's Skyr (2025-08 – 2025-12)

• Directed daily store operations including scheduling, staffing, and workflow optimization to maintain efficient service.
• Supervised, trained, and onboarded employees while managing inventory control, ordering, and product rotation.
• Operated POS systems and Uber Eats online ordering platform, ensured food safety and sanitation compliance, and resolved customer issues to support customer satisfaction.

Shift Lead at Thor's Skyr (2025-04 – 2025-08)

• Supported store leadership during daily operations.
• Assisted with scheduling, training, inventory, and opening/closing procedures.
• Maintained service standards in a high-volume environment.

House Manager at Rainbow Hill Sober Living (2024-07 – 2025-05)

• Managed daily operations, resident intake, compliance documentation, and administrative responsibilities.
• Coordinated communication with residents, families, and clinical staff while maintaining a safe, supportive environment.
• Led house meetings, resolved conflicts, and managed scheduling and supplies.

Barista / Front of House at The Good Bean Cafe (2020-01 – 2021-12)

• Prepared espresso beverages and food while delivering excellent customer service in a high-volume café.
• Operated POS systems, handled cash transactions, assisted with inventory, and maintained food safety standards.

Barista / Front of House at Cafe Nous (Columbia University) (2017-01 – 2019-12)

• Served students, faculty, and staff in a high-volume university café while providing excellent customer service.
• Prepared beverages and food, operated POS systems, and accurately handled cash transactions.
• Restocked inventory and maintained a clean, organized workspace to support efficient daily operations.

Barista / Customer Service Associate at Better Being Cafe (2016-01 – 2017-12)

• Delivered friendly customer service while preparing beverages and food in a fast-paced café.
• Operated POS systems, processed transactions, received deliveries, and supported inventory and daily operations.
• Maintained a clean workspace and collaborated with team members to ensure efficient service during peak hours.

Sarah Lawrence College

2010 - 2012

The Calhoun School

2006 - 2010