Salesforce Nonprofit Cloud Consultant | Fundraising & Agentforce
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Salesforce Nonprofit Cloud Consultant helping charities improve fundraising, donor operations, grants, programs and reporting.
I specialize in Salesforce Nonprofit Cloud/NPSP implementations, CRM clean-up and optimization, fundraising workflows, donation and payment integrations, grants/program management, reporting and practical AI automation.
My experience includes supporting nonprofits across the UK, US, Canada, Australia, EU and MENA, including organizations processing $50M+ in donations and collectively raising £25M+ through systems I've helped design.
I focus on understanding how teams actually work, identifying the cost of CRM friction, and building practical solutions that improve data confidence, operational efficiency and user adoption.
June 2022 – Present | United Arab Emirates
I help mid-to-large nonprofits modernize donations, fundraising operations, grants and reporting using Salesforce Nonprofit Cloud, NPSP and connected platforms.
Key responsibilities & outcomes:
Deliver Salesforce Nonprofit Cloud / NPSP implementations, rescues and optimization
Support fundraising, donor management and donation journey improvements
Integrate Fundraise Up, Stripe, GoCardless, PayPal and other payment platforms
Design offline donation capture, batch processing and reconciliation workflows
Implement grant, program and case management processes on Salesforce
Build Tableau and CRM Analytics dashboards for finance, fundraising and program teams
Develop Agentforce and AI workflows for donor stewardship, support triage and reporting
Connect Marketing Cloud, Mailchimp and HubSpot with CRM processes
Lead discovery, stakeholder alignment and structured delivery
Supported nonprofit organizations across the UK, US, Canada, Australia and Europe, including organizations processing $50M+ in donations and collectively raising £25M+ through systems I've helped design.
MSc in Mechanical Engineering – NUST — National University of Sciences & Technology (2017 – 2020)
BEng in Aerospace Engineering – Institute of Space Technology (IST) (2012 – 2016)
