Adria Jackson

Operations and logistics professional with over 10 years of experience in inventory management, customer service, purchasing, shipping/receiving, and team training. Proven ability to improve operational efficiency, manage key accounts, and support high volume environments. Exceptionally proficient in Microsoft applications.

Package Handler Trainer - FedEx

(2025-12)

• Trains other Package Handlers (PHs) on loading, unloading, palletizing, and scanning techniques
• Providing real-time feedback to ensure operational flow and quality
• Actively performing physical package movement
• Demonstrates procedures and helps implement new techniques
• Inbound scan packages

Package Handler - FedEx

(2025-07 - 2025-12)

• Efficiently packaged and labeled products for shipment, ensuring accuracy and adherence to quality standards
• Maintained a clean and organized work area to promote safety and efficiency in daily operations
• Collaborated with team members to meet daily production goals, consistently achieving or exceeding targets
• Trained new employees on proper packaging techniques, equipment operation, and safety protocols
• Performed quality checks on finished packages to verify correct labeling, sealing, and appearance

On-Site Account Specialist - Fastenal

(2021-06 - 2024-08)

• Working with vendors to source parts, obtain quotes, and manage delivery timelines (ETA)
• Managed inventory for customer locations
• Coordinated purchasing and receiving activities
• Analyze inventory reports
• Business to business sales
• Filed customer expenses into Excel spreadsheets to maintain organization

On-Site Specialist - Fastenal

(2019-12 - 2021-06)

• Resolved PO matching exceptions and account receivable issues
• Oversee Inventory control of parts and repair items
• Oversaw inventory accuracy and repair-item tracking
• Report on financial activities to upper management

On-Site Support - Fastenal

(2015-02 - 2019-12)

• Receiving, inspecting, staging, scanning, packaging, quoting, and purchasing
• Oversee Inventory control of parts and repair items
• Stocking shelves and merchandising
• Analyze daily reports and adjustments

Driver - Henderson ISD

(2013-01 - 2019-05)

• Transport children to various campuses within the school district
• Ability to complete various forms and records and updated route sheets
• Report defects or problems with vehicle to shop supervisor
• Complete any and all forms and documents needed for transport
• Report any complications with transportation in a timely manner so that it may be fixed to avoid delays in transportation
• Maintain excellent lines of communication with the children and parents for the comfort of all involved

Associates of Applied Science - Surgical Technology - Tyler Junior College

Bachelors - Business Administration - Stephen F. Austin

Associates of Applied Science - Industrial Specialties Management - Kilgore College

Associates of Applied Science - General Management - Kilgore College