Marco Rios
Operations Leader with over 10 years of experience in logistics and workforce management
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About
Operations Leader with over 10 years of experience in logistics and workforce management, dedicated to driving efficiency, safety, and productivity in fast-paced operational environments. Demonstrates a proven track record of leading large teams, optimizing workflows, and upholding rigorous safety and quality standards. Fluent in both English and Spanish.
Experience
Preload Supervisor at United Parcel Services (UPS) (2016-01 – Present)
- Leads daily operations, managing a team of 75 employees in a high-volume distribution center.
- Streamlined workflows, resulting in a 15% increase in productivity and a 10% reduction in costs.
- Oversees staffing, scheduling, and daily dispatch to meet strict deadlines.
- Ensures compliance with OSHA and corporate safety programs, reducing incidents by 20%.
- Driving employee engagement, increasing morale scores through effective leadership and communication.
- Analyzes KPIs and implements data-driven process improvements.
Driver Auditor Supervisor at United Parcel Services (UPS) (2005-01 – 2016-01)
Dispatcher / OMS at United Parcel Services (UPS) (2005-01 – 2016-01)
Education
Bachelor of Arts Degree in Hispanic Language, Literature, Civilization – California State University, San Bernardino (2006-01 – 2009-01)
