Adriane Curnick

I am a dedicated, compassionate and caring professional with extensive experience in healthcare, customer service, administration, and animal care. I am also a committed mother to two boys; having children and providing a loving home for them has been a dream of mine for as long as I can remember. My passion is helping people reach their potential, especially young children who are at critical stages in their natural development.

I am a highly organised and adaptable individual with excellent communication and interpersonal skills; experienced in working with people of all ages and backgrounds but particularly I thrive with young adults and children. I also have a proven ability to manage responsibilities independently, prioritise workloads effectively, and maintain high standards of care and professionalism.

Dog Day Care, Home Boarding and Owner of a Walking/Enrichment Facility - Self-Employed

(2024-01)

Successfully set up and manage a dog day care and home boarding business from home including managing a dog walking and training field facility.

• Secured a 2-year 4* Higher Standards Licence through Wiltshire Council by independently creating policies, procedures, and terms and conditions, followed by a successful home inspection.
• Responsible for the daily safety, wellbeing, feeding, exercise, and medication administration of dogs in care.
• Maintain high standards of animal welfare and customer service.
• Manage all aspects of the business including bookings, invoicing, scheduling, client communication, and administration.
• Carry out meet-and-greet assessments to ensure suitability and compatibility within the home environment.
• Provide home visit services, requiring professionalism, trustworthiness, and responsibility including handling clients' property keys.
• Maintain up-to-date Dog First Aid certification as part of licensing requirements.

Senior Healthcare Assistant - Kennet and Avon Medical Partnership

(2017-01 - 2024-12)

Progressed from Phlebotomist to Senior Healthcare Assistant through dedication and development of clinical skills.

• Managed stock ordering for both practice sites, including clinical supplies and blood bottles.
• First Healthcare Assistant within the practice to complete training in asthma reviews at HCA level.
• Conducted face-to-face and telephone appointments with patients of all ages, including individuals with learning disabilities and highly vulnerable patients.
• Demonstrated strong time management skills while maintaining appointment schedules and delivering high-quality patient care.
• Assisted with minor operations and acted as a chaperone when required.
• Worked collaboratively within a multidisciplinary healthcare team while maintaining patient confidentiality and professionalism.

Business Administration Apprentice - Pewsey Surgery

(2017-01 - 2017-12)

Supported secretarial, reception, and quality assurance teams while completing a Business Administration Apprenticeship. This led into my career progression when Pewsey and Marlborough surgery merged to make Kennet and Avon medical partnership.

• Managed patient appointments, enquiries, and reception duties in a professional and friendly manner.
• Typed consultation dictations and prepared referral letters and correspondence.
• Scanned and distributed incoming documents to relevant departments.
• Assisted with coding and summarising patient records for quality assurance purposes.

Sales Assistant / Supervisor - Joules Clothing

(2015-01 - 2017-12)

• Delivered excellent customer service in a fast-paced retail environment.
• Assisted customers to ensure their needs were met effectively and professionally.
• Developed strong organisational and time management skills while balancing multiple tasks.
• Worked flexibly within a team and provided supervisory cover when required, including delegating tasks and supporting colleagues.
• Assisted with visual merchandising, window dressing, and display redesigns using creative skills.

Front of House / Waitress - Tale of Spice, Pewsey

(2014-01 - 2015-12)

• Provided excellent customer service in a busy restaurant environment.
• Built strong communication skills through regular customer interaction both face-to-face and over the phone.
• Handled customer enquiries and resolved complaints efficiently and professionally.
• Maintained a confident and approachable manner at all times.

GCSE - Multiple subjects including English and Maths - St John's Academy, Marlborough (2009-01 - 2014-12)

BTEC Level 2 - Applied Science - St John's Academy, Marlborough (2009-01 - 2014-12)

OCR Level 1 - French - St John's Academy, Marlborough (2009-01 - 2014-12)

Singing Grade 8 - Music - St John's Academy, Marlborough (2009-01 - 2014-12)

Certificate - Caring for Children Level 1 & 2 - New College, Swindon (2014-01 - 2017-12)

Apprenticeship - Business Administration Level 2 - Pewsey Surgery (2017-01 - 2017-12)