Ahado Adan
Protective Service Associate
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About
Compassionate STNA-trained healthcare professional with a background in caregiving, medical assisting, and patient scheduling. Proven ability to provide direct patient care, manage clinical communications, and support medical staff in high-volume environments. Certified in CPR and BLS, with a strong commitment to patient safety, HIPAA compliance, and exceptional service.
Experience
Protective Service Associate at Nationwide Children's Hospital (2025-11 – Present)
- Monitor cameras for any suspicious activities.
- Safely let visitors walk through a metal detector.
- Check visitors in and inspect belongings for sharp objects or weapons.
- Report any incidents and guide visitors to their destinations.
- Create badges for visitors to see patients.
Caregiver at Heinzerling Developmental Center (2017-06 – 2018-07)
- Provided direct care and daily living assistance for residents with developmental disabilities.
- Ensured patient safety and comfort while following individualized care plans.
- Collaborated with a healthcare team to monitor resident health status and needs.
Medical Assistant / Scheduler / Administrator at Mount Carmel Medical Group (2015-05 – 2016-03)
- Scheduled, confirmed, and rescheduled patient appointments efficiently via phone.
- Recorded vital signs, prepped exam rooms, and assisted with patient needs.
- Coordinated translation services and patient transportation.
- Managed office duties: faxing, emailing, scanning, and maintaining medical records.
- Responded to patient inquiries with professionalism and HIPAA awareness.
Phone Interviewer at Luce Research (2024-08 – 2025-04)
- Conducted phone surveys and explained content clearly to participants.
- Maintained data accuracy and upheld confidentiality standards.
Fitting Room Associate at Walmart (2023-05 – 2024-05)
- Assisted customers with fitting rooms and merchandise support.
- Maintained cleanliness and organization in high-traffic areas.
Customer Service Associate at Ross (2020-03 – 2022-03)
- Supported front-end operations including returns and customer inquiries.
- Managed fitting rooms and provided merchandise assistance.
Education
STNA Coursework in State Tested Nursing Assistant (2025-12)
Medical Assistant Training in Medical Assistant – Fort Hayes Metropolitan Education Center (2015-08 – 2016-05)
High School Diploma – Briggs High School (2016-06)
