Ahmad Harrison

Results-driven freight brokerage professional with 10+ years of dual-sided industry experience spanning carrier sales, customer sales, and coordination. Proven ability to build and support high-value carrier and shipper relationships, negotiate competitive freight rates, and manage end-to-end supply chain operations. Available for senior brokerage roles, business partnerships, or consulting engagements in freight & logistics.

Customer Sales Representative - Syfan Logistics - Gainesville, GA

(2024)

• Drive consistent revenue growth by managing a portfolio of shipper accounts, identifying freight needs, and delivering tailored logistics solutions that improve customer supply chain efficiency
• Negotiate pricing and service terms with customers, balancing competitive positioning with margin targets to maximize profitability and long-term partnership value
• Maintain high customer retention rates through proactive communication, rapid issue resolution, and strategic account reviews — serving as a trusted logistics partner, not just a vendor
• Expanded book of business through referral generation, upselling additional service lanes, and targeting new shipper prospects in manufacturing and distribution sectors

Carrier Sales Representative - Syfan Logistics - Gainesville, GA

(2018-08)

• Establish and maintain relationships with a broad carrier network, ensuring reliable capacity coverage across multiple lanes and freight types
• Negotiate competitive freight rates on both the buy and sell sides, contributing directly to cost savings and gross margin improvement
• Manage load coverage from booking through delivery — coordinating pickup, in-transit communication, and delivery confirmation to ensure 100% on-time performance
• Proactively monitor market rate trends, capacity constraints, and regulatory changes to make data-driven coverage decisions and protect customer commitments
• Analyze market data and lane performance to optimize freight operations and identify new carrier partnership opportunities

Logistics Coordinator - Harrison and Son's Logistics - Georgia

(2014 - 2018-08)

• Coordinated multi-modal logistics operations for a family-owned logistics business, managing shipment scheduling, carrier dispatch, and delivery confirmation
• Collaborated cross-functionally with suppliers, carriers, and internal operations to streamline transportation workflows and reduce transit delays
• Maintained accurate shipment records, inventory tracking documentation, and carrier compliance files — zero audit failures during tenure
• Identified operational inefficiencies and implemented process improvements that reduced average load booking time by 20%

Bachelor of Arts - Political Science - University of North Georgia