Fraud & Financial Services Professional
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I am a Financial Services and Fraud Risk Professional with 10+ years of experience leading wire fraud investigations, AML compliance, and regulatory reporting within top-tier financial institutions. I specialize in managing high-volume fraud case portfolios, drafting accurate Suspicious Activity Reports (SARs), and mitigating financial risk while protecting client assets.
Skilled at leveraging analytical tools like SQL and Tableau, collaborating across functions, and improving processes to prevent fraud and enhance operational efficiency. I have a proven track record of mentoring junior analysts, resolving complex cases, and maintaining strict compliance with regulatory standards, including FinCEN and AML/KYC requirements.
I am passionate about using my expertise in fraud detection, case management, and risk assessment to drive results and safeguard organizations. I welcome opportunities to contribute to forward-thinking teams in Financial Services, Fraud Risk, and AML Compliance.
In my recent roles with WSFS Bank, Sallie Mae, and Bank of America, I handled inbound and outbound calls, responded to customer inquiries, documented interactions in internal systems, and ensured timely resolution of concerns. My experience working in banking and Fraud/ Financial services has strengthened my ability to explain complex information clearly while maintaining confidentiality and accuracy. Additionally, as a Front-End Supervisor at Giant Food Stores, I managed customer escalations, supported team operations, and promoted services when appropriate.
I thrive in fast-paced environments and take pride in delivering positive customer experiences. I am confident that my background, communication skills, and commitment to outstanding service would make me a strong addition to any organization.
Coursework toward Business Administration
