Parmina Safi

Dedicated and detail-oriented banking professional with 2+ years of teller experience and exceptional accuracy in cash handling. Proven record of delivering outstanding customer service in high-volume branch environments. Fluent in four languages and proud to call Chapel Hill, NC home — eager to serve the local community at a trusted financial institution.

Associate Teller - Pioneer Bank - Delmar, Albany, NY

(2025-02 - 2025-07)

• Delivered exceptional customer service by greeting clients and processing diverse transactions with speed and accuracy.
• Managed cash, organized denominations, and prepared Brinks delivery shipments.
• Answered telephone inquiries and resolved customer concerns efficiently and professionally.
• Maintained vault integrity through daily counting and strict security compliance.

Associate Teller - Trustco Bank - Knewton Plaza, Albany, NY

(2024-01 - 2025-02)

• Assisted customers with deposits, withdrawals, and check cashing transactions.
• Prepared and reconciled incoming and outgoing cash shipments.
• Handled customer calls and directed inquiries to appropriate departments.
• Maintained accuracy and full compliance with all banking procedures and regulations.

Cashier / Self-Checkout Associate - Walmart - Latham, NY

(2023-02 - 2024-01)

• Greeted and assisted customers in a high-volume retail environment.
• Processed transactions accurately using POS systems and managed self-checkout lanes.
• Provided bagging assistance and ensured a consistently positive customer experience.

Computer Clerk - Albany County Legislature Counsel - Albany, NY

(2022-07 - 2022-08)

• Performed data entry and maintained employee records using Microsoft Excel and Word.
• Organized and managed paper-based and digital filing systems.
• Supported office operations with various administrative tasks.

Associate in Applied Science - Business Administration - Hudson Valley Community College (2021-06 - 2023-05)