Akira Mobley

Accomplished Digital Media Technology professional with a Bachelor of Science degree and a versatile background in graphic design, multimedia production, and customer relations. Proficient in industry-standard design software, web development, and content creation, coupled with a proven track record of managing diverse responsibilities efficiently.

Customer Service Associate - Ollie's Bargain Outlet - Chambersburg, PA

(2025-08)

• Process customer transactions efficiently using point-of-sale systems while ensuring high accuracy
• Deliver exceptional customer experiences through professional communication and attentive service
• Manage pricing operations and maintain organized, visually appealing inventory displays
• Uphold stringent facility cleanliness and hygiene standards

Cashier - Grocery Outlet Inc. - Chambersburg, PA

(2024-02 - 2025-07)

• Processed high-volume customer transactions with precision, handling cash, credit, and electronic payments
• Resolved customer inquiries and concerns promptly
• Mentored and trained new team members on transaction procedures and service standards
• Managed peak-hour customer flow efficiently

Graphic Design Intern - USA Boccia & Georgia State Games

(2023-01 - 2023-05)

• Designed impactful promotional materials including flyers, brochures, and posters
• Developed scalable vector graphics and branded content for multi-platform distribution
• Curated and managed engaging social media content
• Collaborated cross-functionally to ensure brand consistency

Student Administrative Assistant - SAI, Pennsylvania Western University - California, PA

(2021-11 - 2023-05)

• Coordinated comprehensive mail distribution and processing
• Managed sensitive financial transactions including cash handling and check processing
• Provided front-desk administrative support
• Leveraged Microsoft Office Suite for document creation and administrative workflows

Bachelor of Science - Digital Media Technology - Pennsylvania Western University California (2019-08 - 2023-05)