Akriti Aryal

Well-qualified financial systems personnel offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Experienced in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in handling adequate-volume operations with consistency, accuracy and full compliance with regulatory requirements

Customer Service Representative

Himalayan Restaurant Indian & Nepalese Cuisine - Chicago, IL October 2022 to Present

• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Junior Record Keeper

Union Life Insurance Company Limited - Kathmandu, Nepal May 2022 to September 2022

• Handled day-to-day accounting processes to drive financial accuracy.
• Streamlined daily reporting information entry for efficient record keeping purposes.
• Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit- ready.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.

Administrative Assistant

Cambridge School Kathmandu - Kathmandu, Nepal February 2016 to May 2022

• Executed record filing system to improve document organization and management.
• Created and maintained databases to track and record customer data.
• Consulted with leadership to identify processes requiring improvement to support growth and success.
• Recorded expenses and maintained accounting records.
• Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.

Customer Service Assistance

Zest Ideology Cooperative - Kathmandu, Nepal June 2015 to February 2016

• Prepare accounting entries, settlement and reconciliations.
• Liaised between clients and vendors and maintained effective lines of communication.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Bachelor's degree in Business Management

National Integrate Collage, Tribhuvan University - Kathmandu, Nepal

November 2015 to July 2020

Certificate of higher education in Business Management

National Integrate Collage, Tribhuvan University - Kathmandu, Nepal

August 2012 to July 2014