Alaina Leite

Versatile professional with experience in construction management and high-volume hospitality environments. Skilled in team coordination, financial handling, customer service, and daily operations management. Demonstrated ability to lead teams, maintain quality standards, and ensure efficient workflow in fast-paced settings.

Bartender at Southern Billiards (2025-09 – Present)

• Opened and prepared bar for daily operations, ensuring full setup and readiness
• Maintained inventory by stocking bar supplies and condiments, upheld cleanliness and sanitation standards
• Delivered high-quality customer service in a fast-paced environment
• Prepared and served cocktails and food orders with accuracy and efficiency
• Trained and onboarded new employees on procedures, service standards, and POS systems
• Closed registers, balanced cash drawers, and secured nightly deposits in accordance with company policies

Construction Manager at Sands Exterior Designs (2022-05 – Present)

• Oversee daily field operations and manage residential job sites to ensure on-time, high-quality project completion
• Draft site plans, review engineering documents, and coordinate permit applications and submissions
• Schedule tradesmen, supervise work progress, and perform quality control inspections to maintain project standards
• Handle administrative tasks, including payroll processing, invoicing, and financial tracking using QuickBooks
• Act as the primary point of contact and company lead in the owner's absence, ensuring smooth operations and decision-making continuity

Server/Bar Assistant at Chili's Grill & Bar (2021-08 – 2022-11)

• Delivered high-quality customer service in a fast-paced, high-volume restaurant environment
• Managed multiple tables simultaneously while maintaining accuracy, efficiency, and attention to detail
• Processed POS transactions, handled cash and card payments, and balanced receipts accurately
• Built rapport with guests to drive repeat business and positive dining experiences
• Collaborated with kitchen and bar staff to ensure timely and accurate order fulfillment
• Resolved customer concerns professionally to maintain satisfaction and service standards

Phlebotomist at Octapharma Plasma (2020-09 – 2021-08)

• Performed safe and accurate venipuncture while adhering to all regulatory and safety compliance standards
• Maintained smooth closing processes through proactive follow-ups, clear communication, and attention to detail

Phlebotomy Technician Certificate – Southwestern Vocational Training (2017-05)

High School Diploma – Ida S. Baker High School (2015)