Project Lead - AmerTrans Logistics Inc. - Elk Grove Village, IL
(2017-08 - 2026-07)
Developed strong relationships with vendors and carriers to provide consistent and exceptional service to customers.
- Developed and designed the project scope for a long term reverse logistics program with direct communication and collaboration with the customer.
- Managed complex logistics needs for merchandising events for the customer between East Coast and West Coast markets.
- Provided cost effective LTL, FTL, and Cross Border solutions for customers.
- Communicated via email and phone on a daily basis before and after hours based on the customer needs.
- Established and tracked shipments from the initial request of service through delivery.
- Provided timely updates to the customer.
- Provided honest feedback for customer approval prior to delays or changes in scope of work.
Freelance Admin - Kelso-Burnett Co. - Rolling Meadows, IL
(2015-09 - 2017-06)
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Managed owners' calendar to meet with clients and vendors.
