Alejandra Urrutia

I am currently a junior at the University of Arkansas majoring in Communications with a minor in Marketing, hoping to pursue a career in sales. Through my studies, I am building a foundation in effective communication, consumer behavior, and strategic marketing which are skills that are essential for connecting with clients. Looking ahead, I am eager to apply my academic knowledge and interpersonal skills to opportunities in sales and business development, where I can continue to grow, learn, and make a meaningful impact.

The Oasis on Lake Travis - Austin, TX

Restaurant Server

May 2025- August 2025

• Provided efficient and attentive table service in a fast-paced, high-capacity restaurant environment, accommodating up to 2,500 guests, while maintaining accuracy, professionalism, and guest satisfaction.
• Maintained up to-date knowledge of menu items, specials, and allergy protocols to accurately inform and assist guests,
• Consistently met or exceeded sales goals and upselling targets in a competitive, high-turnover setting.

Restaurant Hostess

May 2024-August 2024

• Monitored restaurant activity to determine high guest volume seating and dining flow and managed the seating chart efficiently by rotating tables as needed during busy periods.
• Responded quickly and effectively to customer complaints or concerns in order to maintain customer satisfaction levels.

Facility Operations Assistant April 2023-August 2023

• Performed regular inspections of facility equipment, systems, and structures to identify potential issues and ensured all members had a safe, clean environment to feel comfortable in.
• Managed daily operations of the facilities department by delegating tasks among staff members.
• Maintained accurate records of facility maintenance activities, repairs, and inventory.

Restaurant Hostess April 2022-April 2023

• Managed guest seating and reservation flow while coordinating table assignments to optimize seating efficiency and server workload balance
• Communicated effectively with servers, busters, and management to ensure smooth dining operations.

The University of Arkansas Fayetteville, Arkansas

Bachelor of Arts in Communication - Minor in Marketing

• Cumulative GPA: 3.87

Expected Graduation - May 2027