Alejandro Aguado

Spearheaded day-to-day operational oversight of properties in Salt Lake City, including handling resident inquiries, addressing Maintenance needs, and ensuring effective coordination between tenants and property management teams. Developed and delivered presentations on the financial health of the Salt Lake City market to both local leadership and regional executives. Coordinated with attorneys to integrate legal protocols into eviction processes, ensuring compliance and effective implementation of legal requirements.

Account Manager - Pretium, Progress Residential - Salt Lake City, UT

(2022-09)

• Spearheaded day-to-day operational oversight of properties in Salt Lake City, including handling resident inquiries, addressing Maintenance needs, and ensuring effective coordination between tenants and property management teams.
• Developed and delivered presentations on the financial health of the Salt Lake City market to both local leadership and regional executives.
• Coordinated with attorneys to integrate legal protocols into eviction processes, ensuring compliance and effective implementation of legal requirements.
• Supervised delinquency and eviction processes within the Salt Lake market, ensuring adherence to protocols and proper oversight for effective resolution of eviction cases.
• Administered fund disbursements, established payment plans, and assessed assets through data analysis using Looker and Salesforce.
• Conducted lease audits to identify and correct discrepancies impacting resident accounts, ensuring compliance with lease terms and accuracy in account management.

Resident Services Coordinator - Pretium, Progress Residential - Salt Lake City, UT

(2022-02 - 2022-09)

• Supported daily operations across multiple properties, managing tenant interactions and ensuring smooth communication between residents and property management teams.
• Engaged with residents professionally and courteously, ensuring positive feedback and promotion of Progress Residential.
• Implemented process improvements based on feedback, contributing to operational efficiency.

Bachelor of Science - Sociology - University of Utah (2022-05)

Bachelor of Science - Health, Society and Policy - University of Utah (2022-05)