Aleks Nagy-Deak

Retail and fulfillment professional with experience across order processing, delivery coordination, cashier operations, and inventory. Known for accurate execution, customer-focused problem solving, team training, and safe equipment operation.

Order Fulfillment Associate - LOWE’S HOME IMPROVEMENT - REDMOND, OR

(2025-04 - 2025-08)

• Fulfill web and phone orders accurately while helping customers locate products and resolve DIY questions
• Operate forklifts and other equipment to retrieve orders and load customer vehicles safely
• Complete register training and support efficient order pickup

Head Cashier (closing) - HOME DEPOT - BEND, OR

(2022-09 - 2024-07)

• Coordinate checkout coverage, breaks, and queue flow during closing shifts
• Train cashiers on store procedures, transaction accuracy, and customer service
• Resolve customer concerns, support credit applications, and close registers securely

Deliveries Lead (closing) - HOME DEPOT - BEND, OR

(2022-03 - 2022-09)

• Prepare and palletize customer orders for delivery, resolving out-of-stock issues with substitutions or refunds
• Train order fulfillment associates on procedures and core job tasks
• Resolve delivery and order concerns while operating equipment to retrieve and load orders

Order Fulfillment Associate - OFA - HOME DEPOT - BEND, OR

(2021-10 - 2022-03)

• Processed web and phone orders, assisted customers with product questions, and operated equipment to retrieve and load purchases

Driver (Self employed) - UBER/LYFT - PORTLAND, OR

(2019-05 - 2020-02)

• Drove passengers safely and courteously to their destinations

Shipping Representative - CONSUMER CELLULAR - PORTLAND, OR

(2015-07 - 2019-09)

• Processed and packed customer orders accurately while supporting team closing procedures

Health Insurance Sales Agent - VELAPOINT PERSONAL INSURANCE - BEAVERTON, OR

(2014-08 - 2015-02)

• Educated clients and enrolled individuals in Health, Life, and Medicare Insurance policies

Direct Marketing - D3 SOLUTIONS - PORTLAND, OR

(2014-05 - 2014-07)

• Promoted Home Depot kitchen services to local customers

Independent Agent - LEGAL SHIELD - PORTLAND, OR

(2014-02 - 2014-04)

• Prospected business owners and enrolled clients in legal services

Independent Agent - AFLAC - PORTLAND, OR

(2013-09 - 2014-01)

• Prospected business clients and explained insurance policies to support enrollment

Bicycle Mechanic / Sales Associate - PERFORMANCE BICYCLE, INC. - BEAVERTON, OR

(2012-06 - 2013-09)

• Assessed and repaired bicycles while advising customers on bikes, tools, accessories, and apparel

Cashier - HOME DEPOT - HAPPY VALLEY, OR

(2012-03 - 2012-04)

• Processed customer transactions as a cashier

Merchandise Stocker / “Front-end” Assistant - COSTCO WHOLESALE - PORTLAND, OR

(2011-10 - 2012-01)

• Stocked merchandise and supported front-end operations

Operations Manager - PERFORMANCE BICYCLE, INC. - PORTLAND, OR

(2010-06 - 2011-10)

• Managed inventory receiving, warranty returns, supplier orders, and customer transactions

Receiving Clerk - PERFORMANCE BICYCLE, INC. - PORTLAND, OR

(2009-05 - 2010-06)

• Received and reconciled inventory, corrected discrepancies, and assisted customers with transactions

Sales Associate - PERFORMANCE BICYCLE, INC. - PORTLAND, OR

(2006-09 - 2009-05)

• Advised customers on bicycles and accessories, processed sales, and assisted with merchandise loading

IT Helpdesk Support - KINETICS, INC. - WILSONVILLE, OR

(2005-11 - 2006-01)

• Provided employee help desk support, troubleshot file and email servers, and supported the Mac-to-Windows transition

License Class: Producer - Line of Authority: Life - NIPR / NAIC (2014-08)

License Class: Producer - Line of Authority: Health - NIPR / NAIC (2013-08)

Associate of Science - Computer Science - Portland Community College (2012 - 2013)