Alena Hogan

Lived on-site and managed the daily feeding of over 200 horses and other animals, including llamas, goats, sheep, pigs, burrows, dogs, cats, and birds, at longest running horse sanctuary in San Diego County. Ensured proper nutrition and hydration through specialized feeding schedules based on individual dietary and medical needs.

Resident Caretaker/Ranch Hand - Horses of Tir Na Nog - Guatay, CA

(2022-10 - 2024-02)

Lived on-site and managed the daily feeding of over 200 horses and other animals, including llamas, goats, sheep, pigs, burrows, dogs, cats, and birds, at longest running horse sanctuary in San Diego County. Ensured proper nutrition and hydration through specialized feeding schedules based on individual dietary and medical needs.

• Monitored animals during feeding to ensure all ate properly and identified any signs of illness, injury, or changes in behavior.
• Maintained and cleaned feeding equipment, automatic waterers, and water troughs to ensure hygiene and prevent contamination.
• Organized and prepped individual feed buckets for the next meal, streamlining efficiency and ensuring accuracy.
• Mixed and measured medications into feed, ensuring proper dosages, and administered oral medications, when necessary.
• Managed hay and grain storage, monitored supply levels, and coordinated orders to prevent shortages.
• Worked closely with veterinarians, farriers, and trainers to assist with treatments, hoof care, and rehabilitation plans.
• Spent time with animals daily, offering comfort, affection, and positive reinforcement to build trust and emotional well-being.
• Provided gentle handling and calm interactions to help traumatized or neglected animals regain confidence.
• Performed light maintenance when needed, repaired broken water lines, fixed fences and gates, and maintained property cleanliness.

Production Assistant - Southpaw Productions / Tim Hogan Design - Westminster, CA

(2016-10 - 2022-10)

Coordinated the placement and managed the printing of projects ranging from corporate brochures and academic reports to flyers, invitations and stationery. Provided quality control throughout – assisted with press checks, followed up to ensure proper bindery, and assisted with packaging and delivery.

• Researched, wrote, and coordinated production for special "Where Does Our Water Come From?" insert included in water quality reports produced for agencies in three southern California counties.
• Assisted with development of new webpages for two clients migrating to new servers.
• Researched stock photography and prepared lightbox selections for clients in both the US and Europe.
• Proofread projects for spelling, grammar, consistency and completeness.
• Assisted during photo shoots for both events and products.

Assistant Vice President - Coast Assessment Service Company - Garden Grove, CA

(2010-02 - 2016-10)

Responsible for data entry and management of the accounts database for this homeowner's association collection agency. Computed and maintained all delinquent balances on accounts. Managed all incoming and outgoing funds, processed requests for payment plans, and maintained ongoing correspondence with clients, homeowners, and a range of municipal and county courts.

• Tracked and prepared monthly status reports for all active accounts and provided recurrent updates to property management companies.
• Handled all escrow-related transactions, including issuance of payoff demands and settlement offer processing.
• Developed company website and provided support for all IT problems and questions.
• Assisted in training new hires, and provided support to senior staff as required.

Administrative Associate - Coast Assessment Service Company - Garden Grove, CA

(2007-06 - 2010-02)

Responsible for daily operations of the front office. Logged all paper and electronic collection files; maintained, monitored and routed all active accounts; and archived records on satisfactory conclusion of process.

• Assisted with monetary transactions, including receipts for payments and appropriately disbursing funds from escrow accounts.
• Consulted on all hires, then trained and supervised office staff.

Intern - Council on Aging, Orange County - Santa Ana, CA

(2014-03 - 2014-04)

As part of Senior Internship Program in pursuit of degree from Brandman University, assisted Lead Supervisor of the Health Insurance Counseling and Advocacy Program (HICAP) with follow up on various Medicare applications for individuals the HICAP program assisted.

• Researched a variety of Medicare options in order to educate and assist clients to navigate the complex maze for successful application for these options.
• Helped develop an electronic system to track the progress and success of pending Medicare applications.
• Organized and assisted with the Council on Aging's booth at a variety of senior center information fairs.

Home Décor Specialty Sales Associate - Home Depot - Westminster, CA

(2006-06 - 2007-06)

Originally hired as a cashier but quickly promoted to Home Décor department. As Specialty Sales Associate, consulted with customers and advised them on selecting custom-order window treatments. Responsible for scheduling in-home measurement appointments. Assisted customer purchase of in-store window treatments.

Sales Associate - Glee's Hallmark - Huntington Beach, CA

(2003-06 - 2004-06)

• Worked with management to develop and create dynamic product displays.
• Provided signature Gold Crown Service to assist customers with selections and purchases.

B.A. - Sociology with an emphasis in Social Work - Brandman University, Chapman University System (2015)