resident services coordinator at mercy housing (2023-06 – Present)
Assist residents with paperwork, referrals, support during after school program with tutoring and enrichment activities. Plan and host community events, safety workshop, health and wellness workshops, Collaborate with VC public health for onsite programs, workshops and resources for all residents. Host special events on a monthly basis as thanksgiving, Halloween, Christmas, easter.
Secure donations for residents as in diapers and a twice a month food bank distribution on site. Support residents to fill out section 8 renewal forms. secure rent assistance for owed rent.
- case management with resident intake and assesments
- goal planning in financial and housing support to mainatain their living
RESIDENT services ASSOCIATe at Project access inc. (2019-09 – Present)
- Ensure daily attendance for all corresponding programs are being tracked and entered daily on Salesforce Data program.
- Utilize different outreach methods to maximize resident participation to meet yearly goal and complete all required data of surveys after programs to ensure quality of work is being done.
- Keep resident confidentiality within their intakes and to make sure all their paperwork is current.
- Assist in the planning of monthly programs that correlate to the company's initiative of health & wellness, Education for youth, financial literacy and community building.
- Plan intentional activities that educate and engage community residents while providing educational materials.
- Educate and refer residents to local community resources that will maximize their living situation as in Community Action HEAP program, Westminster Free clinic, first 5, VCAAA.
- Lead daily After School program for 2 hours with K-12th school aged youth ranging from ages 6-17 by myself or with intern support. Activities include STEAM and Socio and emotional learning, also provide homework tutoring.
- Assist in the supervision of West coast University nursing students' clinical hours and assign them tasks and be in constant communication with professors.
- Provide one and one translations, copy and fax, help submit any county applications as in but not limited to CalFresh, Med-ical, IHSS and provide referrals to services.
- Provide weekly food pantry to residents and nonresidents through Food Share partnership and Community Action VC Food Hub.
- Seek out partnership and resources through Ventura County for example VITA program, Head start applications, and free community health fairs.
- Create flyers and documents on Microsoft program as in publisher, excel and word based on information to be provided.
- Complete Mandated reporter training and CPR First Aid training all throughout employment.
program Specialist at boys and girls club of greater ventura (2018-02 – 2019-09)
- Create daily lesson plans based on curriculum for teens in 5th-12th Grade to ensure activities were meeting standards.
- Oversee teens during field trips to colleges, university, and beach clean ups.
- Provide pick up transportation of up to 9 youth to elementary and middle school with company vehicle.
- Aid in the registration of youth information to complete process and process payments.
- Complete Mandated reporter training and CPR First Aid training all throughout employment
Retail consultant at Sprint communications (2017-02 – 2018-02)
- Provide one and one retail sales and assist with gathering all documents and entering them on data entry system.
- Providing clear details of phone bill agreement and setting up phone.
- Collecting cash and card payments and completing the end of day task of batching out all sales cash payments into safe.
Sales Associate at The home depot (2014-02 – 2017-09)
- staying consistent with new products based on training and then providing customer workshops to ensure customers are well informed on the product.
- Providing bilingual skills to other employees
- Being flexible to manage other departments when required.
