Alessio Carulli

Operations and people leader with extensive experience supervising teams, coordinating staffing, supporting budgets, and delivering responsive customer service.

Background spans site supervision, front desk management, and regional recruiting. Skilled at coaching employees, resolving concerns, applying policies, improving processes, and collaborating across departments. Brings transferable leadership and service experience to retail supervisor and store management roles.

Regional Recruiter - Strategic Projects — Florida Region

(2021)

• Coordinate recruitment and applicant pipelines to support timely staffing needs across the region.
• Prepare and present performance reports and recommendations to improve recruitment processes.
• Interpret HR policies, collaborate with departments, and help standardize hiring and reporting procedures.

Regional Staffing Specialist - Allied Universal - West Palm Beach, FL

(2016-07 - 2021)

• Partnered with executive and department leaders to identify staffing needs aligned with business priorities.
• Managed applicant follow-up, interviews, scheduling, and process tracking to support workforce readiness.
• Contributed to annual business planning, operating budgets, and process improvements.

Site Supervisor - Allied Barton Security Services - West Palm Beach, FL

(2005-10 - 2016-07)

• Supervised a seven-person team, reinforcing performance, safety, and service standards.
• Oversaw daily site activity, coordinated responses to routine issues and emergencies, and supported operational goals.
• Applied project management and problem-solving practices to improve team effectiveness.

Front Desk Manager - Holiday Inn Express - Atlantic City, NJ

(2000-04 - 2005-10)

• Led front desk service activities and monitored guest service personnel to maintain a positive customer experience.
• Resolved guest inquiries and complaints professionally, using tact and de-escalation skills.
• Modeled service standards and helped improve guest satisfaction and retention.

Bachelor of Arts - Criminal Justice - University of Phoenix (2010)